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Overview/Description
The Cisco ASA adaptive security appliance helps enforce security policies within your networks. Different types of traffic traversing the Cisco ASA adaptive security appliance should have different policies. For example, you should analyze traffic coming from the Internet for any sign of malicious software, and you should prioritize VoIP traffic on all appliance interfaces to prevent delays and packet losses. The Cisco Modular Policy Framework (MPF) configuration tool enables you to assign different network policies to different traffic flows in a flexible and granular...
Overview/Description
The Cisco Unified Communications system includes different Administrative interfaces to configure end devices, system settings, and more, as well as platform maintenance and tools for troubleshooting and system analysis. As an Administrator, it is important to understand the various different Administrator interfaces that are commonly used for Administration and configuration tasks. The CUC system also provides different end-user interfaces. These interfaces allow end users to interact with CUC systems and personalize and enhance productivity settings. This course...
Overview/Description
IP telephony networks require seamless integration with the public switched telephone network (PSTN). With multiple call paths available, network administrators need to have an in-depth understanding of call routing in order to control the path that is taken for a particular call, and of course, to control call costs. A telephony class of service (CoS) implementation means that not all users can access all call routing table entries. The result is that for a specific calling device or line, some destinations are permitted while others are not. This lesson describes an...
Overview/Description
In a VoIP environment, the administrator must understand how to successfully troubleshoot problems. The Cisco Unified Communications solutions provide a wide range of tools to maintain, troubleshoot and monitor Cisco Unified Communications applications. The problem-solving model helps to troubleshoot problems in Cisco Unified Communications and can be used with tools like Cisco Unified Reporting. This course describes the Cisco Unified Communications Manager features that allow you to avoid bandwidth problems and the commands to verify configurations. The Cisco Unified...
Overview/Description
Cisco Unified Presence enhances the native presence features in Cisco Unified Communications Manager. With Cisco Unified IP Phone Messenger, end users can see the presence status of their colleagues and manage their own status, or exchange instant messages from a user interface. To enable end users for Cisco Unified Personal Communicator and Cisco IP Phone Messenger, several configuration steps must be performed on Cisco Unified Communications Manager and Cisco Unified Presence. This course provides an overview of Cisco Unified Presence features and functionality and...
Overview/Description
As more people own multiple devices, ranging from office phones to home office phones and laptop computers to mobile phones, they spend more time managing their communications across different phone numbers and voice mailboxes, limiting their ability to accomplish work efficiently. Cisco Extension Mobility allows users in Cisco Unified Communications Manager or Cisco Unified Communications Manager Express to use different IP phones, regardless of their location, with their own settings and personal Directory Number. By making use of call pickup groups, hunt groups, and...
Overview/Description
A Cisco Unified Communications (CUC) System provides flexibility, reduces total cost of ownership (TCO), and enhances productivity and capabilities that help overcome the communication challenges of traditional voice networks. Many CUC applications that allow unprecedented levels of collaboration, customer satisfaction, mobility, and security every time, everywhere, on every device in the CUC System, are available. The components of a CUC solution provide the foundation for converged networks. CUC solutions encompass voice, video, and data traffic within a single network...
Overview/Description
Cisco Unity Connection allows the addition of users in an efficient manner as well as proactive user mailbox maintenance. It also provides methods for enhancing the telephone user interface (TUI) experience for users. This course describes the integration of Cisco Unity Connection with Cisco Unified Communications Manager via different protocols. Among the topics covered are the user template creation process and migration, user parameters and settings, and Lightweight Directory Access Protocol (LDAP) import mechanism for users. Voice mailbox configuration and...
Overview/Description
Cisco Unified Communications Manager and Cisco Unified Communications Manager Express support a wide range of telephony features for call coverage. Additionally, Cisco Extension Mobility allows end users to use their personal directory number on any Cisco Extension Mobility-enabled IP phones. The mobility feature extends business call coverage features to remote destinations, for example, mobile devices. This course describes the telephony features supported in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express. It also explains the...
Overview/Description
In Cisco Unified Communications Manager and Cisco Unified Communications Manager Express, each deviceâsuch as an IP phoneâis defined as a separate endpoint. Each physical IP phone has a number of lines available, depending on the phone type, which may be configured with a directory number. This course focuses on endpoint and end-user administration tasks in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express. Topics will cover the characteristics of endpoints, the necessary parameters to add an IP phone and directory number in Cisco...
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