Overview/Description Decreasing defects is the core function of Six Sigma. But to accomplish this, defects must be quantified. This Business Impact explores the basic measurement concepts that help assure statistical information is properly tracked and gathered. Expected Duration (hours) 0.1 Lesson ObjectivesBasic Measurement Concepts in Six Sigma

Overview/Description Adopting Six Sigma into an organization is an intensive process. This challenge explores the importance of selecting the right people for key Six Sigma implementation roles. Expected Duration (hours) 0.2 Lesson ObjectivesIdentifying Candidates for Key Six Sigma Roles

Overview/Description Six Sigma is a data-driven improvement philosophy that views all activities within an organization as processes whose inputs can be controlled to effect significant improvements in process outputs. Six Sigma uses a rigorous and systematic methodology known as DMAIC (define, measure, analyze, improve, and control) and a number of qualitative and quantitative tools for driving process, product, and service improvements aimed at reducing defects and variation. Lean is also an improvement methodology, but with a different focus, aiming to enhance process flow, reduce cycle...

Overview/Description Organizational change is rarely an easy undertaking. And when a company incorporates a complex system like Six Sigma, the challenge can be especially difficult. Employee anxiety and resistance are common. So to anticipate and cope with these reactions, management must know how to effectively promote the initiative from within. This Business Impact explores methods for promoting change at the time of initiative rollout. Expected Duration (hours) 0.1 Lesson ObjectivesPromoting Six Sigma in the Workplace