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Transitioning from Technical Professional to Management

Overview/Description Moving from being a technical professional to being a manager is a career change requiring a shift in focus. Technical professionals are largely self-directed, whereas managers work through other people. These and other role differences require that technical professionals who are transitioning into management prepare effectively for the change in career. This course outlines steps a technical professional can take to make the transition into management smoother. It also describes the qualities that successful technical professionals typically possess and how these...

Underperforming employee-now what?

Overview/Description Most managers have dealt with underperforming employees at one time or another. This Business Impact examines how to use turnaround agreements effectively. Target Audience HR Professionals with dedicated roles within the HR and learning and development functions, including administrative, executive and management roles, along with those in training for such positions. Expected Duration (hours) 0.1 Lesson ObjectivesUnderperforming Employee – Now What?

Understanding the Motives of Millennials

Overview/Description Millennials are entering the workforce in greater numbers. This impact explores how managers can work more effectively with these employees. Target Audience Individuals responsible for managing personnel either occasionally, for example as project managers, or more permanently as team leaders or line managers. Expected Duration (hours) 0.1 Lesson ObjectivesUnderstanding the Motives of Millennials

Using Facilitation Skills as a Manager

Overview/Description Managers need to be good facilitators – in the broadest sense of the word. Being facilitative means empowering and collaborating with employees to get the work done. This course describes how to use facilitation skills to help others work more effectively. It explains how observation skills can help you understand how well people are working together and whether you may need to intervene to get things back on track. Another key facilitation skill covered in the course is using questions effectively to help others focus and engage in their work. Target Audience Team...

Using Progressive Discipline to Correct Problem Performance

Overview/Description You've taken positive steps to help your employee turn a performance problem around, but the problem still persists. What do you do next? At this point, you must proceed cautiously but firmly and use a progressive approach to discipline. In progressive discipline, employees are subjected to increasingly severe penalties over time if performance doesn't improve. This approach satisfies the demands of due process, involves the employee in resolving the problem, and records the employer's efforts to assist the employee. Documenting each stage of formal disciplinary action...

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