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Overview/Description
Few workplaces are entirely free of performance issues. However, you can prevent many problems from developing, and keep small issues from growing into serious ones, by effectively planning, monitoring, and communicating for good performance. Nurturing a culture of performance that includes a strong performance management system is a proactive approach that can prevent problems by helping employees perform to their highest potential. With regular communication and the right mix of monitoring techniques, you can motivate employees toward good performance and identify...
Overview/Description
When you recognize performance problems early and diagnose them accurately, you can help turn them around and avoid serious consequences. Whether the problems lie in poor employee interactions, failure to comply with policies, or underperformance, managers need to know how to detect them in a timely manner. Performance problems can vary in scope, frequency, and magnitude. They can occur as single incidents or persistent patterns of behavior. Whatever their nature, you must intervene early, involve the employee, and uncover the true root causes in order to find the best...
Overview/Description
Effective leaders embody qualities beyond managerial experience. This challenge examines how to identify the candidates possessing an innate ability to lead.
Expected Duration (hours)
0.2
Lesson ObjectivesRecognizing Natural Leaders
Overview/Description
Savvy managers realize the benefits of retaining their star performers, and that making a focused effort to retain top talent will save time and resources, and improve the overall performance of the organization. So how do you keep your top performers on board? You must give them a reason to stay and a view of what they'll gain by sticking around. You must ensure that they feel valued and are motivated and rewarded for their performance. This course provides strategies on how to motivate and reward top performers, including talent assessments, job redesign, and using...
Overview/Description
Managers often dread employee performance appraisals. However, these appraisals can be a positive experience for both manager and employee if you know the right way to handle them. Good performance needs to be rewarded, and how managers appraise performance and decide on rewards influences employee motivation and productivity. It's important to encourage open and positive performance-related discussions that increase employees' acceptance of their appraisal. Also, by matching rewards to performance, you can send powerful messages that your performance appraisal process is...
Overview/Description
To best guide, correct, and motivate employees, organizations need reliable performance data. This Challenge Series exercise explores how such information can be obtained from a well-crafted and effective performance appraisal.
Expected Duration (hours)
0.2
Lesson ObjectivesSelecting the Appropriate Performance-appraisal Method
Overview/Description
What is employee onboarding and how does it differ from orientation? How can investment of time and money into such a program improve your organization? This course introduces the concept of employee onboarding and demonstrates that it's a wise investment if properly executed. Onboarding programs rebuke the old adage that it is HR who deals with new hires. On the contrary, it's managers who should be deeply involved for the program to be successful. This course provides managers with an insight into their unique role and outlines the benefits they reap from properly...
Overview/Description
When you can see measurable results from your onboarding program, it provides you with the information you need to make continuous improvements. In order to receive continuing support for your program, you need to demonstrate its benefits. But how can you know that your onboarding program is achieving what you set out to achieve? In order to ensure your program is having a positive effect on the organization, it's important to measure it for successes and shortfalls. This course introduces key areas to focus on when evaluating your onboarding program, including how to...
Overview/Description
Rolling out an onboarding strategy can help your organization create more engaged new employees and help them embrace your company culture. This, in turn, helps reduce turnover rates and can have a positive impact on your bottom line. But where should you start with your onboarding program? If you think the process seems overwhelming, you're not alone. This course introduces actions you can take before the new hire arrives. It then considers the activities that should take place in the ensuing days, weeks, and months. It is the manager â not HR â who's responsible for...
Overview/Description
As you transition from being a technical professional to being a manager, your relationships with coworkers inevitably change. Before you were promoted, you were their colleague, but now you're expected to manage and lead them. How do you make the switch? This course describes strategies for establishing new relationships with former peers â a key part of making the transition into management. It also describes leadership styles you'll use in your role as manager and explains how understanding these different styles helps you deal with the many different kinds of...
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