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The Voice of Leadership: The Power of Leadership Messaging

Overview/Description How you present yourself to others can determine the power of your message and how it reflects on you as a leader. One of the keys to developing your leadership message is establishing credibility. You must always do what you say you'll do. Powerful leadership messages have distinct qualities, and leaders who learn how to deliver these messages are much more likely to persuade their audiences. This course covers the leadership attributes that shape messages and explains how to establish and maintain your credibility as a leader. It also outlines the qualities that make...

Thinking Like a CFO: Making Financial Decisions

Overview/Description Thinking like a CFO gives you a better understanding of your organization's strategic plans, its operational priorities, and the impact of those priorities on your department. Making decisions and managing your day-to-day operations with a CFO mind-set can also help you get your management's support for financial plans, investment proposals, and funding requests. At a more operational level, many of your decisions and managerial activities related to budgeting, managing payables and receivables, incurring incremental costs, and making purchase decisions can benefit from a...

Thinking Like a CFO: Managing Risk

Overview/Description Thinking like a CFO means you're not just concerned about productivity and efficiency, but also about your organization's long-term financial health and sustainability. One way you express that concern is by how you deal with your department's financial, operational, and compliance risks. If you approach these like a CFO, your decisions will be more in line with organizational goals, and you'll be more likely to win senior management's support for your department's risk management plans. This course introduces you to a process for managing regulatory and financial risks...

Thinking Like a CFO: Mind-set and Financial Priorities

Overview/Description Effective management of your departmental operations in terms of productivity, efficiency, and quality is important, but it's no longer enough to ensure success. You must also ensure you align your decisions and departmental activities with your organization's financial goals. You can do this by investing your resources profitably, maintaining a healthy cash flow, and managing your business risks adequately. Thinking like a chief financial officer, or CFO, in your everyday decision making and management can help you achieve these goals. Adopting a CFO mind-set will give...

Thinking Like a CFO: Preparing and Presenting a Business Case

Overview/Description Applying CFO thinking in your business decisions and departmental activities helps you align them to your organization's goals. It also helps you get senior management's support and approval when you present your budget, marketing plan, and proposals requiring purchases and funds. As a functional manager and departmental leader, you often need to make a business case for your requests for more resources and funds to the senior management. As several departments often compete for the same resources and budget allocations, your ability to prepare a strong business case and...

Transitioning from Technical Professional to Management

Overview/Description Moving from being a technical professional to being a manager is a career change requiring a shift in focus. Technical professionals are largely self-directed, whereas managers work through other people. These and other role differences require that technical professionals who are transitioning into management prepare effectively for the change in career. This course outlines steps a technical professional can take to make the transition into management smoother. It also describes the qualities that successful technical professionals typically possess and how these...

Underperforming employee-now what?

Overview/Description Most managers have dealt with underperforming employees at one time or another. This Business Impact examines how to use turnaround agreements effectively. Target Audience HR Professionals with dedicated roles within the HR and learning and development functions, including administrative, executive and management roles, along with those in training for such positions. Expected Duration (hours) 0.1 Lesson ObjectivesUnderperforming Employee – Now What?

Understanding the Motives of Millennials

Overview/Description Millennials are entering the workforce in greater numbers. This impact explores how managers can work more effectively with these employees. Target Audience Individuals responsible for managing personnel either occasionally, for example as project managers, or more permanently as team leaders or line managers. Expected Duration (hours) 0.1 Lesson ObjectivesUnderstanding the Motives of Millennials

Using Conflicts to an Organization's Advantage

Overview/Description Using Conflict to an Organization's Advantage explores how to manage conflict proactively, and turn it to a team's advantage in a project. Target Audience Individuals responsible for managing personnel either occasionally, for example as project managers, or more permanently as team leaders or line managers. Expected Duration (hours) 0.1 Lesson ObjectivesUsing Conflict to an Organization's Advantage

Using Facilitation Skills as a Manager

Overview/Description Managers need to be good facilitators – in the broadest sense of the word. Being facilitative means empowering and collaborating with employees to get the work done. This course describes how to use facilitation skills to help others work more effectively. It explains how observation skills can help you understand how well people are working together and whether you may need to intervene to get things back on track. Another key facilitation skill covered in the course is using questions effectively to help others focus and engage in their work. Target Audience Team...

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