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Overview/Description
Every business organization should invest the time needed to establish, maintain, review, and regularly update its policies and procedures. This Challenge Series focuses on the key features that must be considered when assessing your own organization's company manual.
Expected Duration (hours)
0.2
Lesson ObjectivesConsidering Key Features of a Policy and Procedure Manual
Overview/Description
Leading an organization toward the development of a compelling new vision requires both courage and creativity. This Challenge Series product examines the vision crafting process.
Target Audience
Mid- to upper-level managers and executives; all high potentials and fast trackers, including individual contributors.
Expected Duration (hours)
0.2
Lesson ObjectivesCrafting an Organizational Vision
Overview/Description
Leaders play a vital role in establishing and maintaining a positive work environment. This is key to any organization's long-term success, no matter how many employees you have. It's leaders who foster the work atmosphere; they're responsible for conducting things in a way that helps raise people's spirits. Leaders can also help counteract a negative environment, and create a positive one by communicating honestly, respecting and supporting others, and maintaining a good attitude themselves. This course introduces some best practices for creating a positive work...
Overview/Description
Cross-functional management involves managing in a way that bridges the functional silos that constrain your organization. You have to rethink your approach to business operations and promote synergy and collaboration in a team-based environment while moving toward a common objective. This course defines organizational cross-functionality and its benefits. It helps you develop techniques to support a cross-functional strategy throughout your organization. And it shows you how different types of knowledge management systems can play a role in implementing that strategy....
Overview/Description
Cross-functional teams are groups of employees from different functional areas of an organization â such as Research, Marketing, and Human Resources â who are all focused on a single goal. They're often formed to design and develop new products, choose and implement new technologies through the organization, or control product costs. They can benefit your organization because they help to improve coordination and innovation across divisions. This course provides a fundamental understanding of what cross-functional teams are. It also details the advantages of using...
Overview/Description
Delegating tasks requires careful consideration. This Business Impact explores strategies for delegating tasks to employees.
Target Audience
Individuals responsible for managing personnel either occasionally, for example as project managers, or more permanently as team leaders or line managers.
Expected Duration (hours)
0.1
Lesson ObjectivesDelegating Appropriate Tasks
Overview/Description
Every manager dreams of having more time to finish the never-ending work that comes with the role. And while you can't use some magic trick to stretch out the hours in a day, you can delegate certain tasks. With appropriate and deliberate planning, this can free up precious time so you can focus on your essential to-do's while still accomplishing everything on your list. This course details what delegation is, and the benefits it offers managers, employees, and the organization. These include saving time and money, developing employees' skills and capabilities, and...
Overview/Description
Like most other skills required to manage employees effectively, delegation is something that improves with practice and experience. But few managers, regardless of their level of experience, can delegate tasks perfectly each time. The root of the problem may be the manager's lack of certain delegation skills. Or perhaps the employee lacks ability or has a poor attitude. In either case, managers need proven techniques for overcoming delegation challenges. This course details methods that managers can use to address their own delegation errors, such as improving...
Overview/Description
Delegating work to employees isn't simply a matter of off-loading whatever tasks you don't want to do yourself. Effectively delegating tasks as a manager requires careful planning, selection, and follow-up. This course explores the process of delegation and describes techniques that managers can employ to delegate tasks effectively. Specifically, it examines the criteria for choosing which tasks to delegate and identifying the appropriate employee for the task. It also details what actions you should take when assigning the task, such as communicating the details of the...
Overview/Description
Delivering bad news effectively requires strong leadership. This Challenge Series product examines the process for communicating such news with skill, tact, and candor.
Target Audience
Mid- to upper-level managers and executives; all high potentials and fast trackers, including individual contributors.
Expected Duration (hours)
0.2
Lesson ObjectivesDelivering Bad News Effectively