Overview/Description Conflict with coworkers is something we all deal with it at some point, and facing accusations in the workplace can be especially difficult. This Challenge explores some possible ways to address accusers. Expected Duration (hours) 0.2 Lesson ObjectivesCoping with Accusations in the Workplace

Overview/Description Conflict can be unpleasant, and it can become particularly difficult in the office, straining critical working relationships and jeopardizing performance. This Challenge Series exercise explores the various ways to deal productively with conflict. Target Audience Professionals in non-managerial roles who wish to enhance their skills and knowledge in managing conflict Expected Duration (hours) 0.2 Lesson ObjectivesConflict: Avoid, Confront, or Delay?

Overview/Description Conflict can have many causes – disagreements about who does what, or about how things are done, as well as disagreements related to personality and style. And inevitably, conflicts will arise in the workplace, so it's critical to be able to deal with them successfully. If you avoid conflict that requires quick, decisive action, or if you take an aggressive approach when you need to gain the commitment of the other person, you may make the situation worse. Unresolved conflict can intensify and hinder your productivity as you spend more time worrying about the conflict...