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Broadening Your Learning Horizons

Overview/Description Learning methods and tools are evolving. They are broadening to include new technologies and methods. This Impact Series product explores this evolution. Target Audience Professionals in non-managerial roles who wish to enhance their personal learning experiences Expected Duration (hours) 0.1 Lesson ObjectivesBroadening Your Learning Horizons

Business Etiquette in Introductions

Overview/Description The skills demonstrated in making business introductions can affect how you are perceived and dealt with in future encounters. This Business Impact focuses on the social etiquette of introductions when dealing with customers, superiors, and subordinates. Expected Duration (hours) 0.1 Lesson ObjectivesBusiness Etiquette in Introductions

Communicating with Professionalism and Etiquette

Overview/Description Organizations rely on proper communications to build strong relationships among employees and develop their customer base. Those who excel in professional environments understand the difference proper communication etiquette makes in demonstrating professionalism and competence. Following the accepted norms and behaviors of communicating in the workplace can help you to ensure that your messages are conveyed as you intended. Observing norms enables you to build and nurture your relationships with colleagues, subordinates, and superiors. This course strengthens your...

Developing Your Reputation of Professionalism with Business Etiquette

Overview/Description Your reputation often precedes you in any work environment. It can define your creditability, impact your career opportunities, and shape your relationships with your colleagues. Because your reputation is so important, you must proactively build a positive one if you want to succeed in your career. Developing a professional reputation takes more than simply having the right skills and talents for the job. It's about being self-aware, polite, and essentially treating those you interact with in a respectful way. This course introduces you to the basics of how to act...

Disciplines of Organizational Learning: Personal Mastery

Overview/Description The various models of organizational learning enable individuals or groups to systematically enhance abilities to produce a desired outcome. This Business Impact considers the benefits of one specific form of organizational learning: Personal Mastery. Target Audience Students preparing to enter the workforce, entry level employees who have just entered the workforce and mid-level employees looking to refresh their skills. Expected Duration (hours) 0.1 Lesson ObjectivesDisciplines of Organizational Learning: Personal Mastery

Managing Goals

Overview/Description Goal setting provides opportunity for both personal and professional development. This challenge focuses on creating effective goals for both managers and their employees. Target Audience Mid- to upper-level managers and executives; all high potentials and fast trackers, including individual contributors. Expected Duration (hours) 0.2 Lesson ObjectivesManaging Goals

Professionalism, Business Etiquette, and Personal Accountability

Overview/Description Taking responsibility for meeting your objectives, including deadlines and work targets, is an important component of good business etiquette and demonstrates your attitude of professionalism. While it can be difficult at times, being accountable for delivering on your objectives shows you are reliable, organized, and dedicated to your work. This course introduces the importance of personal accountability and outlines strategies for developing a personal accountability framework. This helps empower you to be your own boss, set your own standards, and carry yourself with...

Reframing Negative Situations

Overview/Description People often react to perceived negative situations based on their perceptions and past experiences. Unfortunately, these assumptions and preconceptions can be faulty. This Business Impact explores the technique of reframing the process of actively questioning our understanding of a situation to uncover other possible meanings and perspectives. Target Audience HR Professionals with dedicated roles within the HR and learning and development functions, including administrative, executive and management roles, along with those in training for such positions. Expected...

Safe Small Talk

Overview/Description Small talk is a long-standing social convention with understood rules governing which topics are acceptable and which are not. This Business Impact explores the nature of small talk in the business setting. Expected Duration (hours) 0.1 Lesson ObjectivesSafe Small Talk

Targeting Personal Learning

Overview/Description Although personal learning in the workplace involves self-awareness, self-assessment, and self-development, you don't have to be the only one who benefits from it. When you learn, grow, and challenge yourself, you can improve not only your own work situation, but also the lives of the people you work alongside. In this Challenge Series exercise, you play the role of a team lead who has too much to do and not enough time to do it. You'll decide which personal learning path will have the greatest effect on your stressful work situation. Target Audience Any individuals...

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