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Overview/Description Making decisions in your personal and professional life is not always easy, especially when you're dealing with an uncertain or unknown future. And there are many situations that can make decision making particularly challenging, such as when you have to weigh very similar or very disparate alternatives then make compromises and trade-offs between them. Another situation is when you have to determine whether to trust logic, intuition, or some combination of the two. This course reviews a number of these decision-making challenges and introduces strategies for dealing...
Overview/Description To emphasize the need of a formal decision-making process, C. Wright Mills, an American sociologist and author, once said, 'Freedom is not merely the opportunity to do as one pleases; neither is it merely the opportunity to choose between set alternatives. Freedom is, first of all, the chance to formulate the available choices, to argue over them – and then the opportunity to choose.' It's been estimated that most human beings make thousands of decisions in the course of an average day, many of which are unconscious decisions. It is important for your personal and...
Overview/Description Napoleon Bonaparte once said, 'Nothing is more difficult, and therefore more precious, than to be able to decide.' Good decision making means choosing the course of action that optimizes the return on your investment of resources. But before you can make a good decision, you need to first identify and evaluate your alternatives. Fortunately, a number of tools and techniques are available that can help you to formalize the process of identifying alternatives, carefully evaluating them, and finally making the best decision possible with the information available to you....
Overview/Description Good decision making lies at the heart of success. This impact explores a strategy for ensuring that business decisions are sound. Target Audience Students preparing to enter the workforce, entry level employees who have just entered the workforce and mid-level employees looking to refresh their skills. Expected Duration (hours) 0.1 Lesson ObjectivesPlaying the Devil's Advocate in Decision Making
Overview/Description Achieving your problem-solving goals typically involves applying problem-solving skills and tools through various steps in an established problem-solving process. Whatever you think of your current problem-solving skills, it is always possible to improve upon them, and even to develop new skills. To improve, you first need to assess your existing problem-solving style, identify your strengths and weaknesses, and develop an ongoing strategy for sharpening and building your skills. You also need to recognize the key barriers that lie in the way of effective problem solving...
Overview/Description Norman Vincent Peale, who stressed the need for analyzing a problem at a granular level, once said, 'When a problem comes along, study it until you are completely knowledgeable. Then find that weak spot, break the problem apart, and the rest will be easy.' A fact-based, honest analysis happens at two key steps in the problem-solving process: first when you analyze problems to identify the root causes, and then, when you evaluate and analyze potential solutions to determine the one that has the maximum chance of success. Several tools are used for analysis and evaluation...
Overview/Description In personal and professional settings alike, the interrelated tasks of problem solving and decision making are often encountered. This Challenge Series exercise focuses on the process, techniques, and competencies that help create winning solutions. Target Audience Professionals in nonmanagerial roles who wish to enhance their problem-solving and decision-making skills and knowledge Expected Duration (hours) 0.2 Lesson ObjectivesProblem Solving: Process, Tools, and Techniques
Overview/Description 'The problem,' says author and psychiatrist Theodore Rubin, 'is not that there are problems. The problem is expecting otherwise and thinking that having problems is a problem.' A problem is a question or situation that presents doubt, perplexity, or difficulty. It's an issue that needs to be corrected or overcome in order to achieve a desired state. Problem solving involves goal-oriented thinking and action in situations for which no ready-made solutions exist. Whether consciously or unconsciously, everybody solves problems relating to their personal or work life every...
Overview/Description This Business Impact explores the technique of reverse brainstorming - a process that helps teams to think obliquely and explore problems in an unconventional manner. Expected Duration (hours) 0.1 Lesson ObjectivesTurning Problems Around with Reverse Brainstorming
Overview/Description This Challenge exercise focuses on an individual's ability to assess facts and work through the first step in problem solving and decision making: defining the problem. Target Audience Mid- to upper-level managers and executives; all high potentials and fast trackers, including individual contributors. Expected Duration (hours) 0.2 Lesson ObjectivesUncovering the Root Problem

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