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Overview/Description Campus life is now behind you, and you are taking the first steps along your career path. The better you can adjust to the new expectations, the smoother and easier these steps will be. This course gives you an understanding of corporate culture so you'll have a better grasp of the new expectations. It also outlines how to manage your time and responsibilities in this new environment and how to demonstrate initiative. Finally, it explains the importance of building good professional relationships with your colleagues and shows you what you can do to foster these...
Overview/Description When you start working in an American workplace, you may be surprised by some of the differences in the communication style there, compared to your own. Culture influences how people send and interpret messages. To work effectively with people from another culture, it is beneficial to understand their communication style. This course describes the typical characteristics of the American communication style. It also explains some nonverbal communication behavior you may encounter in an American work context, and it presents general guidelines for communicating effectively...
Overview/Description Organizations rely on proper communications to build strong relationships among employees and develop their customer base. Those who excel in professional environments understand the difference proper communication etiquette makes in demonstrating professionalism and competence. Following the accepted norms and behaviors of communicating in the workplace can help you to ensure that your messages are conveyed as you intended. Observing norms enables you to build and nurture your relationships with colleagues, subordinates, and superiors. This course strengthens your...
Overview/Description Many employees experience career stagnation. This impact examines strategies to overcome it. Target Audience Any individuals interested in career-development skills and techniques. Expected Duration (hours) 0.1 Lesson ObjectivesConquering Career Stagnation
Overview/Description Too little time, too many tasks, and everything needs your immediate attention. Sound familiar? This Challenge Series exercise explores the tools and skills needed to manage your time and cope with conflicting priorities. Target Audience Professionals in non-managerial roles who wish to enhance their skills and knowledge in setting and managing priorities Expected Duration (hours) 0.2 Lesson ObjectivesCoping with Conflicting Priorities
Overview/Description Advancements in communication technology have given us instant access to boundless information, but the gains in efficiency and productivity have come at a cost. This Business Impact explores the causes of information overload and explores some practical ways to cope with it. Expected Duration (hours) 0.1 Lesson ObjectivesCoping with Information Overload
Overview/Description Oftentimes your success or failure depends not only on the situation you are in, but how you react to that situation. Your reaction to the situations you encounter is significantly influenced by your attitude. Having a positive attitude involves looking for the best in a situation, being realistic about possibilities and consequences, and having the courage to believe that you can succeed. It isn't always easy to be positive. You may feel that the odds are stacked against you, or you may find it hard to cope with the difficult and challenging situations that you find...
Overview/Description For working professionals, keeping up with the competing demands of office and home takes more than good time-management skills. It requires an ability to prioritize and set a healthy work/life balance. This Challenge Series exercise explores the ways that work/life balance can be created to minimize stress and maximize productivity. Target Audience Mid- to upper-level managers and executives; all high potentials and fast trackers, including individual contributors Expected Duration (hours) 0.2 Lesson ObjectivesCreating Work/Life Balance
Overview/Description Creativity isn't reserved for authors, painters, and filmmakers. It's an essential trait for every business professional who wants to maximize resources and discover opportunities. This Challenge Series exercise explores the skills and practices needed to be a creative force. The learner plays the role of a product development team member for an automotive diagnostic equipment company. Target Audience Professionals in non-managerial roles who wish to enhance their creative skills and knowledge Expected Duration (hours) 0.2 Lesson ObjectivesCreativity: Developing and...
Overview/Description Your thinking can have a significant effect on the quality of your life – it determines how well you work through complex problems, make decisions, and accomplish your goals. That's why developing critical thinking skills is so important. To think critically is a practical goal – one you can apply to every question, issue, or problem you face. This course explains how critical thinking promotes creative thinking. It also describes the skills required for critical thinking and how to apply critical thinking to decisions, problems, or issues in the workplace. Target...

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