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Campus to Corporate: Developing a Professional Image

Overview/Description Projecting a professional image is vital to career success. Knowing how to dress is part of it, but there's much more. It's about demonstrating your best qualities through the attitude you bring to your work. And it's about respecting yourself, your job, your organization, and your coworkers. This course explains how you can show professionalism by your appearance and by following rules of conduct – for example, rules about using cell phones at work or about what you publish on social networking sites, even on your own time. It also offers guidance on the basics of how...

Campus to Corporate: Meeting New Expectations

Overview/Description Campus life is now behind you, and you are taking the first steps along your career path. The better you can adjust to the new expectations, the smoother and easier these steps will be. This course gives you an understanding of corporate culture so you'll have a better grasp of the new expectations. It also outlines how to manage your time and responsibilities in this new environment and how to demonstrate initiative. Finally, it explains the importance of building good professional relationships with your colleagues and shows you what you can do to foster these...

Communicating Across Cultures

Overview/Description Communicating effectively across cultures can be very difficult. Not only must you pay attention to the cultural distinctions of your audience and adjust your style to them, but you also need to adjust your style to different forms of communication. This course offers guidelines and best practices for speaking and writing across cultures. The course also highlights the importance of keeping your audience's cultural expectations in mind when creating presentations and how to make your presentations effective in a variety of cross-cultural settings. Finally, the course...

Communicating Successfully in the American Workplace

Overview/Description When you start working in an American workplace, you may be surprised by some of the differences in the communication style there, compared to your own. Culture influences how people send and interpret messages. To work effectively with people from another culture, it is beneficial to understand their communication style. This course describes the typical characteristics of the American communication style. It also explains some nonverbal communication behavior you may encounter in an American work context, and it presents general guidelines for communicating effectively...

Communicating with a Cross-cultural Audience

Overview/Description Cultural differences affect how people communicate in business. This impact examines pitfalls to avoid when communicating with a cross-cultural audience. Target Audience Any individuals interested in gaining cross-cultural communications skills. Expected Duration (hours) 0.1 Lesson ObjectivesCommunicating with a Cross-cultural Audience

Communicating with Professionalism and Etiquette

Overview/Description Organizations rely on proper communications to build strong relationships among employees and develop their customer base. Those who excel in professional environments understand the difference proper communication etiquette makes in demonstrating professionalism and competence. Following the accepted norms and behaviors of communicating in the workplace can help you to ensure that your messages are conveyed as you intended. Observing norms enables you to build and nurture your relationships with colleagues, subordinates, and superiors. This course strengthens your...

Confrontation: What's the Best Approach

Overview/Description Managers often find confronting employees difficult and unpleasant. This Business Impact explores strategies for turning these confrontations into positive, win-win experiences. Target Audience Any individuals interested in developing their conflict resolution skills. Expected Duration (hours) 0.1 Lesson ObjectivesConfrontation: What's the Best Approach

Conquering Career Stagnation

Overview/Description Many employees experience career stagnation. This impact examines strategies to overcome it. Target Audience Any individuals interested in career-development skills and techniques. Expected Duration (hours) 0.1 Lesson ObjectivesConquering Career Stagnation

Coping with Accusations in the Workplace

Overview/Description Conflict with coworkers is something we all deal with it at some point, and facing accusations in the workplace can be especially difficult. This Challenge explores some possible ways to address accusers. Expected Duration (hours) 0.2 Lesson ObjectivesCoping with Accusations in the Workplace

Coping with Aggressive Behavior in the Workplace

Overview/Description Hostile and aggressive behaviors are prevalent in many contexts – even the workplace. This Business Impact Series product explores the phenomenon of bullying in the workplace and strategies for responding assertively. Target Audience Professionals in non-managerial roles who wish to improve their assertiveness Expected Duration (hours) 0.1 Lesson ObjectivesCoping with Aggressive Behavior in the Workplace

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