Business Analysis Requirements Elicitation

Overview/Description
The first step in creating any solution is to review stakeholder needs and analyze what tools are available to address those needs. Without understanding stakeholder requirements, you may find a solution to the wrong problem. And without understanding the tools and technologies involved, you may aim for impossible goals. It's equally important to ensure you document and confirm requirements so you have a solid plan to address stakeholder needs. This course provides an overview of requirements elicitation as prescribed in A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) – Version 2.0 by the International Institute of Business Analysis (IIBA®). Specifically, this course introduces the importance of activities like brainstorming to prepare for requirements elicitation. Techniques for conducting requirements elicitation like document and interface analyses are also covered. Finally, this course details how to document elicitation results through techniques like prototyping, and how to conduct interviews in order to confirm elicitation results. This course provides a foundational knowledge base of business analysis information so learners can effectively put principles to work at their own organizations. This course will assist in preparing the learner for the IIBA®’s Certified Business Analysis Professional™ (CBAP®) certification exam. IIBA®, the IIBA® logo, BABOK®, and Business Analysis Body of Knowledge® are registered trademarks owned by International Institute of Business Analysis.

Target Audience
All levels of employees wishing to develop and refine their business analysis skills or intending to write IIBA®’s Certified Business Analysis Professional (CBAP®) certification exam.

Expected Duration (hours)
2.0

Lesson Objectives

Business Analysis Requirements Elicitation

identify the purpose of requirements elicitation

identify the inputs to prepare for elicitation

identify the techniques that can be used to prepare for requirements elicitation

recognize the features of the brainstorming technique

recognize how to use the brainstorming technique to prepare for requirements elicitation

identify the inputs to conduct elicitation activity

identify the elements of conducting elicitation activity

identify the techniques for conducting requirements elicitation

recognize how to use the document analysis technique

recognize how to use the interface analysis technique

conduct requirement elicitation in a given scenario

identify the features of documenting elicitation results

recognize how to use the prototyping technique

recognize the techniques to confirm elicitation results

document and confirm elicitation results in a given scenario