Communicating Successfully in the American Workplace

Overview/Description
When you start working in an American workplace, you may be surprised by some of the differences in the communication style there, compared to your own. Culture influences how people send and interpret messages. To work effectively with people from another culture, it is beneficial to understand their communication style. This course describes the typical characteristics of the American communication style. It also explains some nonverbal communication behavior you may encounter in an American work context, and it presents general guidelines for communicating effectively both verbally and nonverbally in a US work environment.

Target Audience
Individuals who have moved, or plan to move, to the United States to live and work; also useful for anyone interested in American culture and work life

Expected Duration (hours)
1.0

Lesson Objectives

Communicating Successfully in the American Workplace

identify examples of the characteristics of the American style of communicating

assess the appropriateness of the nonverbal communication used in an American workplace, in a given scenario

use guidelines for communicating effectively at American workplaces, in a given scenario