Delegation Essentials: The Delegation Process

Overview/Description
Delegating work to employees isn't simply a matter of off-loading whatever tasks you don't want to do yourself. Effectively delegating tasks as a manager requires careful planning, selection, and follow-up. This course explores the process of delegation and describes techniques that managers can employ to delegate tasks effectively. Specifically, it examines the criteria for choosing which tasks to delegate and identifying the appropriate employee for the task. It also details what actions you should take when assigning the task, such as communicating the details of the task, and providing employees with what they require to successfully complete the task. Finally, the course includes techniques for monitoring the employee performing delegated tasks to ensure things stay on track, and it outlines best practices for providing feedback to the employee.

Target Audience
Managers who want to develop or refine their skills in delegating work to employees

Expected Duration (hours)
1.0

Lesson Objectives

Delegation Essentials: The Delegation Process

develop a list of appropriate tasks to delegate

select an employee to perform a given task

recognize employee characteristics to prioritize when selecting someone to perform a task

assign a task to an employee

recognize examples of good practices related to delegation monitoring and feedback