Evaluating and Sustaining Organizational Learning

Overview/Description
Creating a learning organization is important, but the real value comes in aligning learning with company goals and strategies. Leaders must constantly ask the question "How has this learning process helped achieve organizational goals or short and long-term strategies?" A favorable answer will help justify further efforts to strengthen your learning culture. Learning is a process, not an event, and therefore requires ongoing attention and support from leaders to sustain its momentum. This course examines ways in which learning can expand, grow, and continue to be part of an organization's future. It looks at ways in which learning can be measured, both on an individual level and on an organizational level. And it shows how learning can result in several possible positive outcomes, including greater employee engagement, quicker product roll out, and improved customer service. These and other changes brought about by learning must be measured to ensure that the worth of learning initiatives is quantifiable and visible to all key stakeholders.

Target Audience
Managers and leaders who want to understand how to develop a commitment to learning in their organization

Expected Duration (hours)
1.0

Lesson Objectives

Evaluating and Sustaining Organizational Learning

recognize examples of strategies that sustain a culture of learning

perform key steps in evaluating a learning effort

recognize examples of effective approaches for assessing and reporting the organizational impact of learning

distinguish between key components in an assessment of ROI