Management Essentials: Managing a Diverse Team

Overview/Description
The population as a whole is becoming ever more diverse. Naturally, these societal changes are mirrored in the workplace. The most forward-looking organizations recognize the importance of managing a diverse workforce effectively. In turn, those managers who have the skills to lead a diverse team successfully are highly valued. This course describes what diversity is, including its benefits. It also covers how to prepare to manage a diverse team by understanding key diversity issues and setting ground rules. Finally, it delineates techniques for managing a diverse team. Materials designed to support blended learning activities aligned with this course are available from the Resources Page.

Target Audience
Individuals in a management role at any level, including supervisors, team leaders, professionals, departmental heads, directors, top management, and executives

Expected Duration (hours)
1.0

Lesson Objectives

Management Essentials: Managing a Diverse Team

identify the benefits of being able to manage a diverse team effectively

recognize strategies for preparing to manage a diverse team

identify techniques for managing a diverse team