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Acting Decisively

Overview/Description Acting decisively moves beyond simply making decisions. Decisive leaders exhibit confidence and are able to articulate the rationale behind their choices. This Challenge explores the qualities that embody decisiveness. Target Audience Mid- to upper-level managers and executives; all high potential and fast trackers, including individual contributors Expected Duration (hours) 0.2 Lesson ObjectivesActing Decisively

Adopting the Appropriate Management Style

Overview/Description This Challenge exercise tests the ability of a manager to determine which style of leadership is best under the given circumstances. Expected Duration (hours) 0.2 Lesson ObjectivesAdopting the Appropriate Management Style

Assessing Employees for Cultural Adaptability

Overview/Description Cultural awareness and the ability to adapt are crucial when conducting business in the global market. This Challenge Series exercise highlights the importance of identifying specific cultural sensibilities when selecting employees for assignment in a foreign office. Expected Duration (hours) 0.2 Lesson ObjectivesAssessing Employees for Cultural Adaptability

Attracting and Retaining Talent

Overview/Description Even in a strong employer's market, it's critical that companies position themselves as employers of choice. This Challenge Series exercise explores how organizations can address retention and attraction issues in a crisis situation. Target Audience Mid- to upper-level managers and executives; all high potentials and fast trackers, including individual contributors. Expected Duration (hours) 0.2 Lesson ObjectivesAttracting and Retaining Talent

Beyond Change: Working with Agility

Overview/Description Organizational change and other roadblocks can be an unpleasant fact of life, but being nimble and graceful in everyday practice can make those roadblocks less daunting. This Impact Series product explores the importance of developing organizational agility and the effect it can have when organizational change does happen. Target Audience Professionals in non-managerial roles who wish to improve their ability to effectively navigate and network across an organization. Expected Duration (hours) 0.1 Lesson ObjectivesBeyond Change: Working with Agility

Building Upward Relationships

Overview/Description Winning the confidence of managers more senior to you requires understanding your organization and your boss's expectations and preferences. It also requires forthright communication, authenticity, and respect. This Challenge Series exercise examines possible strategies for building upward relationships. Target Audience Mid- to upper-level managers and executives; all high potentials and fast trackers, including individual contributors Expected Duration (hours) 0.2 Lesson ObjectivesBuilding Upward Relationships

Business Coaching: Building the Coaching Relationship

Overview/Description Establishing a positive and respectful coaching relationship is integral to the success of your coaching efforts. It lays the groundwork for accomplishing the goals you and your coachee set. This course highlights the importance of a strong coaching relationship. It describes how to establish rapport with your coachee by showing interest, finding common ground, and matching your coachee's demeanor and language. In addition, the course covers ways to develop a positive coaching relationship, including letting coachees act autonomously and take responsibility, and helping...

Business Coaching: Conducting Coaching Sessions

Overview/Description An important part of any coaching session is asking the right questions. When you do this, your coachees will be more focused, attentive, and proactive in finding their own solutions. But you need to know what questions to ask, and in what order. It helps to follow a structured approach that guides you from a broad understanding of what your coachee is trying to achieve to a clear action plan with detailed steps. This course describes how to carry out effective coaching sessions, including clarifying the coachee's situation and recognizing and determining the best...

Business Coaching: Getting Ready to Coach

Overview/Description Coaching offers organizations a win-win method for developing their employees. It not only helps individuals reach their potential but also helps the organization improve its productivity and competitiveness. In a rapidly changing business world, coaching can also help employees adjust and adapt their skill sets. Coaching is about encouraging, confronting, challenging, questioning, as well as consistently respecting and supporting coachees in developing and achieving their goals. This course introduces the skills you need to be an effective coach, including listening and...

Business Coaching: Using Different Coaching Styles

Overview/Description Every coachee has different needs, and an effective coach can identify those needs and tailor a coaching style to maximize results. Coaches typically use two general coaching styles – directive and nondirective – depending on their coachee's skill and motivation, as well as how far along they are in the coaching relationship. This course highlights the importance of using an appropriate coaching style with your coachee. Specifically, you will learn how to use different techniques for directive and nondirective coaching. Materials designed to support blended learning...

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