Vi ste ovdje
Overview/Description
When it comes to a typical day at the office for an administrative professional, each day's planned agenda can change on a whim. Whether it be unexpected meeting requests to juggle, a last-minute announcement the boss needs to communicate, or a sudden request from the boss that shifts priorities, the tasks performed in a typical day are varied and ever-changing. But regardless of how much the agenda changes from day to day, there are standard tasks that every administrative professional will perform regularly. This course describes common administrative support tasks....
Overview/Description
Regardless of the industry you work in, the organization you work for, or the boss you have, as an administrative support professional, almost all of the tasks you perform on a daily basis require, in some way, interaction with others. Effectively interacting with others results in trust, improved morale, and respect between you and your colleagues, which in turn results in your ability to get the feedback, information, and help you need to effectively perform in your role. This course addresses the skills administrative support professionals require to be able to...
Overview/Description
As a good administrative professional, you provide invaluable support to your boss and the business. This support is optimized when the working relationship between you and your boss is a true partnership. Within this partnership, your relationship must be managed and maintained according to the particular management style of your boss to ensure compatibility, dependability, and efficiency as you work toward common goals. Through partnership, you can maximize your relationship with your boss and realize benefits for yourself and your career. This course explores ways to...
Overview/Description
As an administrative professional, there are many skills and competencies you must master, ranging from organizational skills to technical aptitude. In order to be truly successful, though, you must also master other essential skills like the ability to gain the trust, respect, and admiration of your boss and colleagues. You must also remain true to yourself and maintain your dignity, all while expressing yourself to others, making decisions at work, or navigating through office politics. This course introduces some best practices for making a good impression as an...
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