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Cross-functional Strategic Management

Overview/Description Cross-functional management involves managing in a way that bridges the functional silos that constrain your organization. You have to rethink your approach to business operations and promote synergy and collaboration in a team-based environment while moving toward a common objective. This course defines organizational cross-functionality and its benefits. It helps you develop techniques to support a cross-functional strategy throughout your organization. And it shows you how different types of knowledge management systems can play a role in implementing that strategy....

Delegating Appropriate Tasks

Overview/Description Delegating tasks requires careful consideration. This Business Impact explores strategies for delegating tasks to employees. Target Audience Individuals responsible for managing personnel either occasionally, for example as project managers, or more permanently as team leaders or line managers. Expected Duration (hours) 0.1 Lesson ObjectivesDelegating Appropriate Tasks

Delegation Essentials: An Introduction to Delegating

Overview/Description Every manager dreams of having more time to finish the never-ending work that comes with the role. And while you can't use some magic trick to stretch out the hours in a day, you can delegate certain tasks. With appropriate and deliberate planning, this can free up precious time so you can focus on your essential to-do's while still accomplishing everything on your list. This course details what delegation is, and the benefits it offers managers, employees, and the organization. These include saving time and money, developing employees' skills and capabilities, and...

Delegation Essentials: Overcoming Delegation Problems

Overview/Description Like most other skills required to manage employees effectively, delegation is something that improves with practice and experience. But few managers, regardless of their level of experience, can delegate tasks perfectly each time. The root of the problem may be the manager's lack of certain delegation skills. Or perhaps the employee lacks ability or has a poor attitude. In either case, managers need proven techniques for overcoming delegation challenges. This course details methods that managers can use to address their own delegation errors, such as improving...

Delegation Essentials: The Delegation Process

Overview/Description Delegating work to employees isn't simply a matter of off-loading whatever tasks you don't want to do yourself. Effectively delegating tasks as a manager requires careful planning, selection, and follow-up. This course explores the process of delegation and describes techniques that managers can employ to delegate tasks effectively. Specifically, it examines the criteria for choosing which tasks to delegate and identifying the appropriate employee for the task. It also details what actions you should take when assigning the task, such as communicating the details of the...

Delivering Bad News Effectively

Overview/Description Delivering bad news effectively requires strong leadership. This Challenge Series product examines the process for communicating such news with skill, tact, and candor. Target Audience Mid- to upper-level managers and executives; all high potentials and fast trackers, including individual contributors. Expected Duration (hours) 0.2 Lesson ObjectivesDelivering Bad News Effectively

Demonstrating Accountability in a Crisis Situation

Overview/Description In business, accountability can apply to the individual, the team, and the organization, and assigning responsibility under normal circumstances is a straightforward proposition. But deciding issues of ownership in a crisis situation poses a unique challenge. Target Audience Mid- to upper-level managers and executives; all high potentials and fast trackers, including individual contributors. Expected Duration (hours) 0.2 Lesson ObjectivesDemonstrating Accountability in a Crisis Situation

Developing a High-performance Organization

Overview/Description Helping your organization to reach its full potential is among your most important responsibilities as a leader. In a modern competitive business environment, tapping an organization's potential for high performance not only helps it to be more competitive but also helps it to better respond to and manage the influence of external factors. In short, high-performance organizations are those with a competitive edge. Facilitating a high-performance environment requires the right skillset. This course helps you assess your organization's potential for high performance in...

Developing Adaptable Managers

Overview/Description To meet the challenge of the new economy, businesses must reassess how they train and groom their emerging leaders in order to produce highly flexible and adaptable managers. This Business Impact suggests a five-step strategy for developing tomorrow's managers today. Target Audience Individuals responsible for managing personnel either occasionally, for example as project managers, or more permanently as team leaders or line managers. Expected Duration (hours) 0.1 Lesson ObjectivesDeveloping Adaptable Managers

Developing Employees through Delegation

Overview/Description Skillful delegation creates a true win-win situation: It allows managers to leverage their strengths and focus on strategy while giving team members opportunity to learn and grow. This Challenge Series exercise focuses on how to best develop employees through the practice of delegation. Target Audience Mid- to upper-level managers and executives; all high potentials and fast trackers, including individual contributors. Expected Duration (hours) 0.2 Lesson ObjectivesDeveloping Employees through Delegation

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