Overview/Description Giving effective feedback requires skill and tact. This Challenge Series exercise focuses on the formal process of offering guidance to coworkers. Target Audience Professionals in non-managerial roles who wish to enhance their skills and knowledge in giving feedback Expected Duration (hours) 0.2 Lesson ObjectivesGiving Feedback to Coworkers

Overview/Description Presentations are an open dialogue between the presenter and the audience. So what can you do when you're faced with a difficult question? This Impact series product examines strategies for dealing with challenging questions. Target Audience Professionals in non-managerial roles who wish to improve their ability to deliver effective presentations Expected Duration (hours) 0.1 Lesson ObjectivesHandling Difficult Questions as a Presenter

Overview/Description Cross-cultural communication has assumed even greater significance in the current global business context where people from diverse cultures share common business goals and working spaces on a day-to-day basis. It is essential for a skilled communicator to recognize and deal with cross-cultural differences and other barriers in the way of communication across cultures. To this end, building positive relationships can go far in making cross-cultural communication more effective. This course takes you through some best practices and strategies to help you take your cross-...

Overview/Description Influencing and persuading others requires careful planning. This challenge explores focused methods of verbal influence and persuasion. Target Audience Mid- to upper-level managers and executives; all high potentials and fast trackers, including individual contributors. Expected Duration (hours) 0.2 Lesson ObjectivesInfluence and Persuasion