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Overview/Description With the trend toward telecommuting on the rise in many sectors, employees are faced with the growing challenges of working and communicating in virtual offices. Virtual offices can span countries and continents, and effective communication skills are not only important, but are the very key to telecommuters' success and their ability to move forward in their careers. This course provides you with an understanding of the importance of communication skills when working as a telecommuter and also covers how career advancement can be achieved while working in a remote...
Overview/Description Telecommuting is a widely adopted work arrangement. Globalization, work-life balance, and even green business or environmental concerns have exponentially increased the number of telecommuters and remote workers. Individuals and employers have a number of things to consider when deciding whether working remotely is possible, necessary, or desired. Once the decision is made, the goal is to create and maintain a productive remote work environment. This course provides an introduction to telecommuting, including helping you determine whether telecommuting is right for you,...
Overview/Description In the workplace, you never know when you'll be faced with an ethical dilemma. In a situation with no easy answers, how will you respond? This Challenge Series exercise explores the notion of acting with character and integrity, according to both personal and organizational values, to resolve a difficult issue. The learner takes the role of an employee struggling with whether or not to reveal knowledge of another person's past ethical misconduct. Target Audience Any individuals interested in improving their ability to exercise value-based behavior in their personal or...
Overview/Description How do you develop and maintain trust in the workplace? This Challenge Series exercise explores the ways that you can demonstrate integrity and build trust with those you work with. The learner plays the role of a member of a programming team at a manufacturing company, which is faced with difficulties after its new management system goes live. Target Audience Professionals in non-managerial roles who wish to develop their integrity and build trust in the workplace Expected Duration (hours) 0.2 Lesson ObjectivesThe Fruits of Integrity: Building Trust at Work
Overview/Description Change happens rapidly in business. As a result, employees must be flexible, adaptive, and ready for new things. This Business Impact examines how employees can develop these traits. Expected Duration (hours) 0.1 Lesson ObjectivesThe Importance of Flexibility in the Workplace
Overview/Description Positive interpersonal professional relationships play a key role in determining individual and organizational success. Because of this, they are an important influence on strategic decision making. The bond between peers is the most basic relationship element in any organization, and it can stunt efforts for success or stimulate efforts that flourish. The unique character of each relationship in an organization may influence the entire group. This course examines the benefits of positive peer relationships. It also explores how individuals can cultivate peer...
Overview/Description Do you have too much time on your hands? With all of the pressures of modern life, so few people today do. In order to preserve your time, you have to know how to manage it. And the first step in learning how to manage time well is to understand how you make use of it now. This will help you determine where can you be more efficient. This course focuses on ways to analyze your current use of time. It covers how to use a time log to document and then assess your time use. It also describes how your energy levels and personality affect how you manage time, and outlines...
Overview/Description Time is a precious, non-renewable resource – how effectively you use it will determine success in both your career and personal life. The greatest squanders of this valuable commodity are time stealers – that multitude of annoyances, trivial tasks, and administrative duties that can easily consume your days. Moreover, you may find that some of your own behaviors affect how well you manage time. For example, you may be a procrastinator, or you may find it difficult to say no to requests to take on more work. Such behaviors can reduce your efficiency, as well as create...
Overview/Description Managing time effectively entails analyzing your goals, breaking those goals into tasks, and then prioritizing those tasks. This isn't always easy or clear cut, given the number of tasks you may need to complete. But if you set clear and measurable goals and then develop an effective to-do list, you'll find prioritizing your many tasks is easier. And, in the end, you'll manage your time better. This course focuses on ways to prioritize your workload. It discusses how to prepare a useful to-do list and prioritize the items on it. The course also outlines how to sequence...
Overview/Description This Business Impact explores the technique of reverse brainstorming - a process that helps teams to think obliquely and explore problems in an unconventional manner. Expected Duration (hours) 0.1 Lesson ObjectivesTurning Problems Around with Reverse Brainstorming

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