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Public Speaking Strategies: Confident Public Speaking

Overview/Description Effective speech delivery is crucial to public speaking, as it allows you to showcase your work and communicate with confidence. No matter how much time you've spent perfecting your message, no one will hear it if you are unable to engage your audience, handle on-the-spot challenges, and avoid being disrupted by nerves. This course looks at the methods you can employ to deliver an effective speech, such as making a good first impression and building rapport with your audience. The course also provides effective techniques for handling challenges that may arise while you...

Public Speaking Strategies: Preparing Effective Speeches

Overview/Description The phrase natural born speaker is misleading. While some people are more outgoing and conversational, a well-delivered speech is far from being spontaneous or natural. In fact, effective public speaking requires significant planning and preparation. Like cooking, driving, or playing a sport, it's a learnable skill. This course teaches you how to prepare for public speaking, including determining your objective and audience profile, choosing your topic, and defining the theme of your speech. This course also covers best practices to follow when planning, researching, and...

Pursuing Successful Lifelong Learning

Overview/Description Today's successful individual understands that the business world is constantly changing the way people work and the way work is accomplished. How often have you heard these terms: lifelong learning, self-directed learning, continuous learning, and knowledge worker? If you wonder what these terms really mean, why they are important, and how you rate as a worker and learner for the 21st century, then this course is for you. Find out how lifelong learning strategies can enable you to develop your work skills and to manage your professional development. Don't wait until your...

Reacting to Co-workers Who Try Taking Advantage

Overview/Description When a co-worker tries to get you to do their work, it can be an awkward situation. This challenge examines how to handle such a problem. Expected Duration (hours) 0.2 Lesson ObjectivesReacting to Co-workers Who Try Taking Advantage

Rebuilding Trust

Overview/Description Trust is an important component in any workplace. When colleagues know they can count on each other, morale and productivity levels tend to increase. But what if trust is betrayed? How will this impact your ability to perform your job effectively? This course will provide key insight into the cost of lost trust including its negative impacts on performance, morale, and ultimately the bottom line. How to rebuild trust once it's lost and maintain trust over time will also be addressed. Target Audience Anyone who wants to develop or refine their skills for developing and...

Receiving Feedback and Criticism

Overview/Description We all need feedback so that we can learn and improve. Sometimes feedback is on target, and its usefulness is apparent. Other times it may not be as easy to receive. Being able to receive feedback and criticism appropriately without getting your emotions involved is an essential skill for success in the business world. People in an organization need to be able to receive corrective feedback effectively, whether from someone in authority, a direct report, or a peer. Doing so allows you to better understand your colleagues' concerns, calm potentially heated exchanges, and...

Reframing Negative Situations

Overview/Description People often react to perceived negative situations based on their perceptions and past experiences. Unfortunately, these assumptions and preconceptions can be faulty. This Business Impact explores the technique of reframing the process of actively questioning our understanding of a situation to uncover other possible meanings and perspectives. Target Audience HR Professionals with dedicated roles within the HR and learning and development functions, including administrative, executive and management roles, along with those in training for such positions. Expected...

Safe Small Talk

Overview/Description Small talk is a long-standing social convention with understood rules governing which topics are acceptable and which are not. This Business Impact explores the nature of small talk in the business setting. Expected Duration (hours) 0.1 Lesson ObjectivesSafe Small Talk

Self Development

Overview/Description You want to develop your capabilities, both personally and professionally, but how do you get started? And how do you know which skills and strengths to focus on? This Challenge Series exercise explores the many critical factors to take into account when planning how to focus self-development efforts. The learner plays the role of a trusted friend helping a colleague make smart self-development choices. Target Audience Any individuals interested in improving their ability to identify areas of focus and relevant execution strategies related to self development Expected...

Setting and Managing Priorities

Overview/Description Prioritizing is an essential skill for any manager. This challenge considers methods for selecting and setting goals. Target Audience Mid- to upper-level managers and executives; all high potentials and fast trackers, including individual contributors. Expected Duration (hours) 0.2 Lesson ObjectivesSetting and Managing Priorities

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