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Overview/Description
With the right attitude, you can optimize your performance under pressure. Although meeting the challenge of high pressure situations is a different experience for everyone, one thing is constant: you need an attitude that leads to effective and efficient goal-oriented action. You won't always be able to control the external events that lead to pressure, but you can control your reaction. This course helps you recognize the events and situations that cause you to feel pressure. It explains how you can understand your reaction to pressure, and how excessive stress can...
Overview/Description
Career development requires foresight and proactive management. This Challenge explores methods of planning and executing an effective career development path.
Target Audience
Mid- to upper-level managers and executives; all high potentials and fast trackers, including individual contributors
Expected Duration (hours)
0.2
Lesson ObjectivesDeveloping Your Career
Overview/Description
Your reputation often precedes you in any work environment. It can define your creditability, impact your career opportunities, and shape your relationships with your colleagues. Because your reputation is so important, you must proactively build a positive one if you want to succeed in your career. Developing a professional reputation takes more than simply having the right skills and talents for the job. It's about being self-aware, polite, and essentially treating those you interact with in a respectful way. This course introduces you to the basics of how to act...
Overview/Description
The various models of organizational learning enable individuals or groups to systematically enhance abilities to produce a desired outcome. This Business Impact considers the benefits of one specific form of organizational learning: Personal Mastery.
Target Audience
Students preparing to enter the workforce, entry level employees who have just entered the workforce and mid-level employees looking to refresh their skills.
Expected Duration (hours)
0.1
Lesson ObjectivesDisciplines of Organizational Learning: Personal Mastery
Overview/Description
Complex business arrangements require complex contracts. And signing agreements with international companies adds further complication. This is especially true when conflicts arise and no pre-arranged method for dispute resolution has been selected. In this Challenge Series exercise, learners must assess the facts of an international dispute and recommend how their company should address the problem: litigate, arbitrate, or mediate.
Target Audience
Individuals responsible for leading teams either occasionally, for example as project managers, or more permanently as team...
Overview/Description
Just as organizations must respond to demographic and social changes that introduce new languages, cultures, values, and attitudes to the workplace, so must you as an individual. To understand and appreciate diversity, you must develop an understanding of yourself and the ways in which you and others view the world. Your ability to use a variety of strategies to effectively deal with diverse situations in and out of the workplace is very important. Equally important is the ability to share these effective strategies openly, to leverage the diversity that exists within the...
Overview/Description
Imagine for a minute that you work in a place where everyone is the same. All of your coworkers are of the same ethnicity, gender, educational background, and socioeconomic standing. Would you be able to easily generate new ideas? Would the group have the ability to understand things from a different point of view? Without diversity in the workplace, organizations run the risk of becoming monocultural and only viewing things from a very limited perspective. The organization provides the structure for operation of the business and often defines the culture, but it's the...
Overview/Description
When your values and beliefs align with the values of your organization, going to work each day can feel like a rewarding, enriching experience. But what if they don't? How do you overcome feelings of value misalignment or conflict, and do so without affecting your work or your professional relationships? This Impact Series product explores ways of identifying and addressing areas of personal and organizational value conflict.
Target Audience
Professionals in non-managerial roles who wish to improve their ability to act according to their personal and organizational...
Overview/Description
Body language often conveys far more than the spoken word, communicating the speaker's underlying intent. This Business Impact focuses on the crucial role that non-verbal cues serve during the course of business negotiations.
Target Audience
Students preparing to enter the workforce, entry level employees who have just entered the workforce and mid-level employees looking to refresh their skills.
Expected Duration (hours)
0.1
Lesson ObjectivesEffective Body Language in Negotiations
Overview/Description
Being well informed is crucial to leading and managing. But how well do you listen to the information you're exposed to? This Challenge Series exercise explores how developing listening skills can help you achieve your business goals, prevent misunderstandings and unnecessary work, facilitate problem solving, improve client and coworker relationships, and foster self-development.
Target Audience
Mid- to upper-level managers and executives; all high potentials and fast trackers, including individual contributors.
Expected Duration (hours)
0.2
Lesson ObjectivesEffective...