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Cisco CAPPS 8.0: Cisco Unity Express Users and Auto Attendant
Overview/Description
In a Cisco Unity Express environment, voice-mail users are added to the Cisco Unity Express system and assigned at least one mailbox. Each user account is configured with different characteristics; such as being configured to notify a cell phone when an urgent voice-mail message arrives. This course describes how to manage Cisco Unity Express user accounts. This course also introduces the Cisco Unity Express Auto Attendant. Many businesses require an automated system for processing inbound calls. This type of service is referred to as an automatic attendant. This course describes the Cisco Unity Express Auto-Attendant application.
Target Audience
Individuals seeking to obtain effective skills at integrating the new Unified Communications Applications. Individuals wishing to obtain the Cisco Certified Network Professional CCNP Voice Certification designation. Candidates should have completed 640-802 Cisco Certified Network Associate, or 640-822 Interconnecting Cisco Networking Devices Part 1 and 640-816 Interconnecting Cisco Networking Devices Part 2. Candidates should also have completed 640-461 Introducing Cisco Voice and Unified Communications Administration (ICOMM) v8.0.
Expected Duration (hours)
2.0
Lesson Objectivesdescribe the host system setup
describe the characteristics of Cisco Unity Express mailboxes
describe the Cisco Unity Express Message Notification feature
describe how to configure the Cisco Unity Express privileges
describe the Cisco Unity Express VoiceView Express feature
recognize the steps to configure systemwide Integrated Messaging
configure a Login Policy in Cisco Unity Express
identify the features of the Cisco Unity Express Auto-Attendant application
describe the steps to configure the Cisco Unity Express Auto-Attendant
describe the characteristics of Cisco Unity Express prompts
describe the characteristics of Cisco Unity Express scripts
determine how to manage Cisco Unity Express application ports in a given scenario
determine how to configure Cisco Unified Communications Manager Express and Cisco Unity Express in a given scenario
configure the Auto-Attendant
In a Cisco Unity Express environment, voice-mail users are added to the Cisco Unity Express system and assigned at least one mailbox. Each user account is configured with different characteristics; such as being configured to notify a cell phone when an urgent voice-mail message arrives. This course describes how to manage Cisco Unity Express user accounts. This course also introduces the Cisco Unity Express Auto Attendant. Many businesses require an automated system for processing inbound calls. This type of service is referred to as an automatic attendant. This course describes the Cisco Unity Express Auto-Attendant application.
Target Audience
Individuals seeking to obtain effective skills at integrating the new Unified Communications Applications. Individuals wishing to obtain the Cisco Certified Network Professional CCNP Voice Certification designation. Candidates should have completed 640-802 Cisco Certified Network Associate, or 640-822 Interconnecting Cisco Networking Devices Part 1 and 640-816 Interconnecting Cisco Networking Devices Part 2. Candidates should also have completed 640-461 Introducing Cisco Voice and Unified Communications Administration (ICOMM) v8.0.
Expected Duration (hours)
2.0
Lesson Objectives
Cisco CAPPS 8.0: Cisco Unity Express Users and Auto Attendant
Trajanje:
2 h
Šifra:
cc_caps_a06_it_enus
Katalog:
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