Cisco CAPPS 8.0: Understanding Cisco Unified Presence Implementation

Overview/Description
This course introduces Cisco Unified Presence by presenting the different administration menus and providing an overview of the Cisco Unified Presence features. Cisco Unified Personal Communicator features are also briefly discussed. This course also describes the Cisco Unified Presence architecture, protocols, and interfaces. Native presence in Cisco Unified Communications Manager is presented and the different Cisco Unified Presence approaches are described. Cisco Unified Presence can be configured to peer with another Cisco Unified Presence cluster in the same domain or can be federated with Cisco Unified Presence clusters in a different domain. Enterprise instant messaging that is implemented with the Jabber framework allows persistent chat, message archiving, and compliance server integration. Finally, some Cisco Unified Presence single and multisite deployments are presented.

Target Audience
Individuals seeking to obtain effective skills at integrating the new Unified Communications Applications. Individuals wishing to obtain the Cisco Certified Network Professional CCNP Voice Certification designation. Candidates should have completed 640-802 Cisco Certified Network Associate, or 640-822 Interconnecting Cisco Networking Devices Part 1 and 640-816 Interconnecting Cisco Networking Devices Part 2. Candidates should also have completed 640-461 Introducing Cisco Voice and Unified Communications Administration (ICOMM) v8.0.

Expected Duration (hours)
2.0

Lesson Objectives

Cisco CAPPS 8.0: Understanding Cisco Unified Presence Implementation

identify the key components of Cisco Unified Communications Presence

match applications that interface with Cisco Unified Presence to their benefits

match the characteristics of Cisco Unified Personal Communicator as either deskphone mode or softphone mode

recognize features of Cisco Unified Presence cluster

describe Cisco Unified Communications Manager Presence Groups

describe the preparation required before implementing a federated deployment

describe Jabber XCP

recognize a design for a single Cisco Unified Communications Manager cluster requiring Cisco Unified Presence for a given scenario