Regaining Your Customer’s Trust

Overview/Description
Careless words and actions can quickly undermine the trusting relationships that you work so hard to develop with your customers. When you know you've lost a customer's trust, you'll have to make an honest, concerted effort to regain it. This Business Impact explores strategies for rebuilding trust and getting your relationship back on track.

Target Audience
Experienced sales professionals who wish to improve their ability to rebuild trust with customers

Expected Duration (hours)
0.1

Lesson Objectives

Regaining Your Customer's Trust