Cisco CAPPS 8.0: Implementing Cisco Unity Express in CUCM Express Environment

Overview/Description
In the modern business environment, many organizations rely on voice-mail messaging and call handling features such as auto-attendant scripts to process customer calls. These services can be managed centrally, or in the remote branch location. A self-contained branch solution is achieved using Cisco Unity Express voice mail, which is integrated with Cisco Unified Communications Manager Express. This course describes how to implement Cisco Unity Express in a Cisco Unified Communications Manager Express deployment.

Target Audience
Individuals seeking to obtain effective skills at integrating the new Unified Communications Applications. Individuals wishing to obtain the Cisco Certified Network Professional CCNP Voice Certification designation. Candidates should have completed 640-802 Cisco Certified Network Associate, or 640-822 Interconnecting Cisco Networking Devices Part 1 and 640-816 Interconnecting Cisco Networking Devices Part 2. Candidates should also have completed 640-461 Introducing Cisco Voice and Unified Communications Administration (ICOMM) v8.0.

Expected Duration (hours)
2.0

Lesson Objectives

Cisco CAPPS 8.0: Implementing Cisco Unity Express in CUCM Express Environment

recognize the characteristics and new features of Cisco Unity Express

describe the Cisco Unity Express AutoAttendant feature

match each scenario with the most suitable Cisco Unity Express deployment model

describe dial peer configuration for Cisco Unity Express integration on Cisco Unified Communications Manager Express

describe how to use the mwi sip-server command

describe how to install Cisco Unity Express licenses

describe Cisco Unity Express mailboxes

recognize Cisco Unity Express user settings

describe Cisco Unity Express distribution lists

describe the Cisco Unity Express time-based schedules

add a mailbox in Cisco Unity Express