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Creating an Effective On-hold Message
Overview/Description
Ineffective on-hold messages can frustrate and alienate customer callers. This impact explains how to create an effective on-hold message.
Expected Duration (hours)
0.1
Lesson Objectives
Ineffective on-hold messages can frustrate and alienate customer callers. This impact explains how to create an effective on-hold message.
Expected Duration (hours)
0.1
Lesson Objectives
Creating an Effective On-hold Message
Trajanje:
0,1 h
Šifra:
_pc_bi_ctbi008
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