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Overview/Description Cultural awareness and the ability to adapt are crucial when conducting business in the global market. This Challenge Series exercise highlights the importance of identifying specific cultural sensibilities when selecting employees for assignment in a foreign office. Expected Duration (hours) 0.2 Lesson ObjectivesAssessing Employees for Cultural Adaptability
Overview/Description Winning the confidence of managers more senior to you requires understanding your organization and your boss's expectations and preferences. It also requires forthright communication, authenticity, and respect. This Challenge Series exercise examines possible strategies for building upward relationships. Target Audience Mid- to upper-level managers and executives; all high potentials and fast trackers, including individual contributors Expected Duration (hours) 0.2 Lesson ObjectivesBuilding Upward Relationships
Overview/Description Every business organization should invest the time needed to establish, maintain, review, and regularly update its policies and procedures. This Challenge Series focuses on the key features that must be considered when assessing your own organization's company manual. Expected Duration (hours) 0.2 Lesson ObjectivesConsidering Key Features of a Policy and Procedure Manual
Overview/Description Cross-functional management involves managing in a way that bridges the functional silos that constrain your organization. You have to rethink your approach to business operations and promote synergy and collaboration in a team-based environment while moving toward a common objective. This course defines organizational cross-functionality and its benefits. It helps you develop techniques to support a cross-functional strategy throughout your organization. And it shows you how different types of knowledge management systems can play a role in implementing that strategy....
Overview/Description Delivering bad news effectively requires strong leadership. This Challenge Series product examines the process for communicating such news with skill, tact, and candor. Target Audience Mid- to upper-level managers and executives; all high potentials and fast trackers, including individual contributors. Expected Duration (hours) 0.2 Lesson ObjectivesDelivering Bad News Effectively
Overview/Description Helping your organization to reach its full potential is among your most important responsibilities as a leader. In a modern competitive business environment, tapping an organization's potential for high performance not only helps it to be more competitive but also helps it to better respond to and manage the influence of external factors. In short, high-performance organizations are those with a competitive edge. Facilitating a high-performance environment requires the right skillset. This course helps you assess your organization's potential for high performance in...
Overview/Description To meet the challenge of the new economy, businesses must reassess how they train and groom their emerging leaders in order to produce highly flexible and adaptable managers. This Business Impact suggests a five-step strategy for developing tomorrow's managers today. Target Audience Individuals responsible for managing personnel either occasionally, for example as project managers, or more permanently as team leaders or line managers. Expected Duration (hours) 0.1 Lesson ObjectivesDeveloping Adaptable Managers
Overview/Description It isn't enough to simply offer competitive salaries and benefits. Employees must be made to feel valued. This challenge focuses on methods for keeping employees engaged in their jobs. Expected Duration (hours) 0.2 Lesson ObjectivesEmployee Engagement
Overview/Description Experienced managers are extremely valuable to an organization. With the experience and judgment they have developed over time, these managers can provide leadership and drive to guide the organization to new highs. So it's important that you devote time and other resources to ensuring their ongoing commitment to the organization's long-term and short-term goals. Managers with highly developed skills manage their teams and subordinates more efficiently, reduce overall employee turnover, and increase the organization's performance. In this course, you'll learn about a...
Overview/Description In an ever-changing business environment, organizations globally are faced with the challenges of having to reinvent themselves or face failure. This course examines the factors driving organizational change and shows how you can use a change management strategy to mitigate any potentially negative impact in your organization. It helps you prepare yourself and your team to meet the challenge of change and uncertainty. It also enables you to secure everyone's support while you're implementing change. And it gives you guidelines on how to embed the changes once they've been...

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