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Cross-functional Team Fundamentals

Overview/Description Cross-functional teams are groups of employees from different functional areas of an organization – such as Research, Marketing, and Human Resources – who are all focused on a single goal. They're often formed to design and develop new products, choose and implement new technologies through the organization, or control product costs. They can benefit your organization because they help to improve coordination and innovation across divisions. This course provides a fundamental understanding of what cross-functional teams are. It also details the advantages of using...

Facilitating Work-related Conflict Discussions

Overview/Description Project team conflict isn't always interpersonal in nature. Sometimes, it's work-related. This impact explores work-related conflict. Target Audience Students preparing to enter the workforce, entry level employees who have just entered the workforce and mid-level employees looking to refresh their skills. Expected Duration (hours) 0.1 Lesson ObjectivesFacilitating Work-related Conflict Discussions

Key Strategies for Managing Cross-functional Teams

Overview/Description Managing cross-functional teams can be challenging because you have to unite individuals from different departments and different levels of the organization around a common goal. Each phase of a cross-functional team's development has associated risks, and steering the team through these phases requires special leadership characteristics and management techniques. This course explains the various development stages of cross-functional teams and the risks at each stage. It also identifies the key abilities a cross-functional leader should have and outlines best practices...

Managing Internal Dynamics in a Cross-functional Team

Overview/Description One of the greatest benefits of cross-functional teams is the diversity of viewpoints, experience, and backgrounds among team members. But this can also prove to be their biggest weakness if not managed properly. Negative interpersonal dynamics can steer the work of a cross-functional team off-track quickly and irreversibly, jeopardizing its great potential. This course explains how to head off interpersonal problems by facilitating open communication and handling meetings effectively. It also outlines how to resolve conflicts when they do arise in a cross-functional team...

Mediating Project Team Conflict

Overview/Description Project team conflict can be extremely disruptive to productivity. This impact explores the conflict resolution strategy of mediation. Target Audience Students preparing to enter the workforce, entry level employees who have just entered the workforce and mid-level employees looking to refresh their skills. Expected Duration (hours) 0.1 Lesson ObjectivesMediating Project Team Conflict

Using Conflicts to an Organization's Advantage

Overview/Description Using Conflict to an Organization's Advantage explores how to manage conflict proactively, and turn it to a team's advantage in a project. Target Audience Individuals responsible for managing personnel either occasionally, for example as project managers, or more permanently as team leaders or line managers. Expected Duration (hours) 0.1 Lesson ObjectivesUsing Conflict to an Organization's Advantage

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