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Achieving Goals through Perseverance and Resilience

Overview/Description Obstacles and setbacks can get in the way of your goals. Few things are as frustrating as watching your best-laid plans fall to pieces and go off track. To succeed, you must adapt, keep your focus, and get things back on track; and this requires resilience and perseverance. This course provides you with tools and techniques that you can use to manage obstacles and setbacks presented along your route to success. By showing you how to stay focused on your goal and proactively anticipate and plan for possible difficulties, this course helps you achieve your end goals using...

American Work Culture and Values

Overview/Description Most American workplaces appear similar in some ways, particularly from the perspective of people from outside the United States. When you understand the values underlying the American workplace, you'll know better what to expect. And this, in turn, may help you develop positive approaches to the cultural differences you encounter. Adjusting to a new work environment and understanding the cultural and behavioral characteristics of your new colleagues are two key challenges for someone coming from abroad to work in the United States. This course describes the main values...

Bouncing Back with Perseverance and Resilience

Overview/Description No matter what your current project, success is never guaranteed. Sometimes, you may fail. To achieve your goals when this happens, you need the ability to bounce back, regain your focus, and take action – fast. Delivering on your goal is often about being able to rise to a challenge and overcome an obstacle. This course shows you how to weather the storm of a setback and stay on track toward your goal. It explores the personal qualities that you need to nurture in order to maximize your ability to bounce back. It demonstrates how to keep setbacks in perspective and...

Broadening Your Learning Horizons

Overview/Description Learning methods and tools are evolving. They are broadening to include new technologies and methods. This Impact Series product explores this evolution. Target Audience Professionals in non-managerial roles who wish to enhance their personal learning experiences Expected Duration (hours) 0.1 Lesson ObjectivesBroadening Your Learning Horizons

Building and Managing Upward Relationships

Overview/Description Positive working relationships yield knowledge, cooperation, and influence at all levels of your organization, and managing them should be one of your prime objectives. Nowhere is this more true, however, than with upward relationships, both with your boss and those higher. Target Audience Professionals in non-managerial roles who wish to enhance their skills and knowledge in building and managing upward relationships Expected Duration (hours) 0.2 Lesson ObjectivesBuilding and Managing Upward Relationships

Building Better Relationships through Understanding

Overview/Description Solid working relationships are built when people understand and appreciate each other. This Challenge Series exercise explores the skills and practices needed to foster understanding in the workplace. Target Audience Working professionals interested in improving their ability to understand others Expected Duration (hours) 0.2 Lesson ObjectivesBuilding Better Relationships through Understanding

Building Peer Relationships

Overview/Description It is up to you to build relationships with your peers. So how can you do this? This Challenge explores the ways you can be proactive in forging good relations with your peers and how that can benefit you and the organization as a result. The learner takes the role of a professional working in the Marketing Department of a data backup services company. Target Audience Professionals in non-managerial roles who are interested in improving their ability to build peer relationships Expected Duration (hours) 0.2 Lesson ObjectivesBuilding Peer Relationships

Building Trust

Overview/Description The importance of being able to count on your colleagues when it matters most cannot be overstated. Trusting relationships truly are the foundations for productive and enjoyable workplaces. Trust helps improve communication and productivity by giving you and your colleagues the confidence to express and resolve problems. This in turn allows you to focus and collaborate more effectively. At the same time, there are many pitfalls associated with distrusting relationships, including negative impacts on personal development, not to mention team and organizational success....

Business Etiquette in Introductions

Overview/Description The skills demonstrated in making business introductions can affect how you are perceived and dealt with in future encounters. This Business Impact focuses on the social etiquette of introductions when dealing with customers, superiors, and subordinates. Expected Duration (hours) 0.1 Lesson ObjectivesBusiness Etiquette in Introductions

Campus to Corporate: Developing a Professional Image

Overview/Description Projecting a professional image is vital to career success. Knowing how to dress is part of it, but there's much more. It's about demonstrating your best qualities through the attitude you bring to your work. And it's about respecting yourself, your job, your organization, and your coworkers. This course explains how you can show professionalism by your appearance and by following rules of conduct – for example, rules about using cell phones at work or about what you publish on social networking sites, even on your own time. It also offers guidance on the basics of how...

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