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Dealing with Challenging Customer Interactions: Overcoming Communication Issues (Includes Simulation)
Overview/Description
One common category of difficult situations, which will be apparent as soon as a customer interaction begins, is communication issues. In this course, you will overcome communication issues when dealing with customers.
Expected Duration (hours)
1.5
Lesson Objectives
One common category of difficult situations, which will be apparent as soon as a customer interaction begins, is communication issues. In this course, you will overcome communication issues when dealing with customers.
Expected Duration (hours)
1.5
Lesson Objectives
Dealing with Challenging Customer Interactions: Overcoming Communication Issues (Includes Simulation)
Trajanje:
1,5 h
Šifra:
en_us_135410_ek
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