Working with E-mail in Outlook 2013

Overview/Description
Outlook 2013 is the latest release of Microsoft's primary messaging client. Outlook provides all of the tools necessary for managing e-mail, scheduling tasks, and communication. This course addresses the basic features and functionality of Outlook 2013 - how to navigate Outlook 2013, view and reply to incoming e-mails, and create new mail messages. This course will help prepare learners for the Microsoft Certification Exam 77-423: Outlook 2013 which certifies individuals as Microsoft Office Specialist (MOS): Outlook 2013.

Target Audience
Personnel at all levels of the enterprise; end-users seeking to attain competency in Microsoft Outlook 2013; end-users seeking to obtain Microsoft Office Specialist (MOS) certification at Core level in the use of Microsoft Outlook 2013; end-users seeking a basic IT certification

Prerequisites
None

Expected Duration (hours)
1.0

Lesson Objectives

Working with E-mail in Outlook 2013

access messages in Outlook 2013

open and read a message in Outlook 2013

reply to e-mail in Outlook 2013

create replies to Outlook 2013 messages

address new mail in Outlook 2013

create, address, and send an Outlook 2013 message

sorting inbox items by Conversation in Outlook 2013

access mail through the People Pane in Outlook 2013

access mail using the conversation feature in Outlook 2013