VoIP Quality and Security

Overview/Description
With the proliferation of VoIP in both the home and business environments, concerns such as quality of service and security are being given more attention. This course describes some of the major quality issues, such as delay and jitter, as well as security issues like confidentiality and spoofing, and discusses ways in which to address these concerns.

Target Audience
A range of established IT professionals with an understanding of networking technology who need to be familiar with VoIP technology.

Prerequisites
A basic understanding of networking technologies and good computer literacy

Expected Duration (hours)
1.5

Lesson Objectives

VoIP Quality and Security

recognize common VoIP QoS issues and their solutions

recognize network architecture and protocol solutions to VoIP QoS issues

recognize the compression techniques used in VoIP

recognize how to solve VoIP quality issues

recognize security threats and security technologies

recognize how to secure VoIP networks and devices

recognize key elements in planning a security policy for a VoIP environment

recognize how to secure a VoIP network