Upute za korištenje Skillsoftovih poslovnih tečajeva (eng.)

You launch a course from your Learning Management System. The following features and navigation items are found in all courses.

Note: Depending on how your SkillPort is configured, the content described in the following sections may not be available to you.

Using the Course Menu

When you first launch a course or select the course menu button while viewing course content, the Course Menu opens in the content area of the Business Skills Player.

The course menu displays the hierarchy of the course down to the topic level. It contains links that allow you to go directly to a particular topic or take a specific lesson test. 

Type

Describes the topic type. There are four topic types:

Overview - This topic gives introductory information for the lesson including the learning objectives covered in that lesson.

Instruction - This topic gives instructional content and assessment questions to reinforce the instructional material.

Instruction with RolePlay - This topic presents instructional content and includes a RolePlay simulation. It is identified with the RolePlay icon.

Test - Tests the learner's knowledge of the learning objectives.

Status

Indicates your progress navigating through each topic. A not started icon displays if you have not opened any of the pages in the topic. A started icon indicates that you have opened at least one page in the topic. A completed icon indicates that you have opened and navigated through all pages in the topic.

Current Score

Displays your current score for each lesson or topic.

Overview

Launches the overview for the course.

Take Test

Launches the test for either the entire course or a specific lesson.

Bookmark icon

Indicates the last topic you were viewing when you closed the course or selected the course menu button.

Approximate Duration

Displays the approximate time it takes to complete the course.

Course Score

Displays your current score for the entire course.

Course Player Interface

The Business Skills Player is divided into three areas: the Header, the Content Area, and the Navigation Bar.
 

Header

The Header is located at the top of the screen. It contains the course title, the Help button , and the Exit button .

Note: Do NOT use the button in the top right corner of the browser window or other Windows control functions to exit the course. Scores and bookmarks may be lost if you do not use the Player's Exit button.

Content Area

The top of the Content Area displays the course goal, approximate course duration, current course score, and a link to the Course Test. The main portion of the Content Area displays the instructional content of the course, tests, and the Course Menu.

Navigation Bar

The Navigation Bar contains several buttons to access course resources. When instructional content or tests are displayed in the Content Area, the course navigation buttons, audio controls, and the topic status window appear in the Navigation Bar. In some instances, the Navigation Bar contains the Print Score button.

The Navigation Bar

The Navigation Bar appears at the bottom of the Business Skills Player. It has the following buttons. When instructional content is played, the navigation controls are also available.

References

Select to launch the References page in a separate window. This page contains links to course reference information including Course Objectives, Glossary, Job Aids, Follow-on Activities, Additional Resources, Copyrights, SkillSoft Licensing Agreement, and About this Course.

Job Aids

Select to launch the Job Aids page in a separate window. This page contains links to all the Job Aids for the course.

SkillBriefs

Select to launch the SkillBriefs page in a separate window. This page contains links to all of the SkillBriefs for the course.

NASBA

Select to launch the NASBA CPE page in a separate window. This page contains information on receiving NASBA CPE credit for the course and a link to the NASBA course evaluation form. This button is only available for NASBA certified courses.

Print Test Scores

Select to print the test scores on the current screen. This button is only available in the course summary and test transition/summary pages.

  Start Course/Return to Bookmark

When viewing the Course Menu, the Start Course/Return to Bookmark button is displayed on the right side of the Navigation Bar. Use this button to navigate to the first page of the course or the last page you were viewing when you exited the instructional content.

Navigating Content

Navigate through the course content using the navigation controls or content buttons.

• Navigation Controls appear in the navigation bar when instructional content is being played.
• Content buttons appear during the course in various places within the instructional content. These buttons are labeled to indicate what action occurs when you select the button.

Navigation Controls

Turn Audio On/Off 

Turns the audio On or Off for the entire course during the current course play session.

Play Audio/Stop Audio

Plays or stops the audio for the current page.

Previous Topic

Displays the previous topic in the course.

Previous Page

Displays the previous page in the course.

Course Menu

Displays the Course Menu in the Content Area.

Next Page

Displays the next page in the topic.

Next Topic

Displays the next topic in the course.

The Status Box

Displays your location in the topic or test by showing the current page number and the total number of pages.

Objectives Screen

At the beginning of every topic, the Player displays the objectives of the instructional content in the Objectives screen. This screen lists the learning objectives for the topic. The screen also displays whether or not you've taken a test for this topic and your current score, if applicable. 

From the Objectives screen, select the Next Page button to begin the topic, or to skip the topic, select the Next Topic button.

Content Pages

Instructional pages present information in a variety of formats. Some pages present instructional content alone while others are interactive, e.g. requiring you to answer questions, select graphics, advance the course with content buttons, etc. Instructions for working with these various pages are indicated within the content.

Practice Questions

Practice questions are pages used to measure your knowledge of the course content. There are several types of practice questions including multiple choice, matching, and case studies. Instructions for working with these various pages are indicated within the content. You can change your answer to any question as many times as you want before you click the Done or Evaluate button or otherwise advance the content.

Note: Practice questions in the course are for practice, and are not counted toward your course or lesson test score.

RolePlays

A RolePlay presents instructional content within a business context, often in the form of a story. You are led through a series of choices that can lead to several possible resolutions. You have the choice of entering a RolePlay in either Explore or Score mode.

Explore mode provides helpful feedback about the choices you make during the course of the RolePlay. Choice feedback appears when you select one of the available answer choices. You can navigate back to previously viewed pages in the RolePlay and select alternate choices to experience a variety of different outcomes.

Score mode allows you to test your skills within the RolePlay. In Score Mode, you receive feedback after you select your final answer. Unlike Explore Mode, you can not return to previously viewed pages. At the end of the RolePlay, a summary page appears that assesses your answer choices against the Learning Points associated with the RolePlay.

Feedback

Feedback is the response to correct and incorrect answers you give during the RolePlay. The availability of feedback depends on the instructional mode (Explore or Score). Feedback levels for RolePlay:

• For a good answer, the feedback appears in a green box.
• For a fair answer, the feedback appears in a blue box.
• For an inappropriate answer, the feedback appears in a pink box.
• For a catastrophic answer, feedback appears in a pink box and you are warned that the RolePlay is about to end.

Reference

The References page lists links to supporting information related to the course. Select the References button in the navigation bar to open this page in a browser window. Select the links to access the information.

Course Objectives

Objectives define the instructional intent of the course. The page shows the course title, the lesson titles, and the related topic-level objectives. Test questions are used to measure your achievement relative to the course objectives.

Glossary

The Glossary gives definitions of terms that appear in the course.

Job Aids

Job Aids are tools and forms that complement and support the content presented in the course. They are designed for use after the course has been taken, and can serve as a guide for application of the skills learned in the course. Select the Job Aids button to open this page in a browser window, and then select a link to access the information.

Examples of Job Aids include:

• guidelines
• checklists
• reusable forms and templates
• step-by-step procedures

Learning Aids

Learning Aids are documents that support course content presentations or practices. Learning Aids are designed for use during course play.

Examples of Learning Aids include:

• worksheets
• charts and tables
• financial statements
• company guidelines
• links to external web sites.

Follow-on Activities

A Follow-on Activity (FOA) provides learners with the opportunity to extend instruction beyond a course. FOAs typically describe specific activities that learners can do to transfer learning from the learning environment into their daily work lives and jobs.

Additional Resources

Additional Resources are a list of published resources related to the content of the course.

SkillBriefs 

The SkillBriefs page lists links to all of the SkillBriefs available for the course.

SkillBriefs are single-page, condensed summaries of the instructional content of a course topic. SkillBriefs are designed to be used as an instant reference. Select the SkillBriefs button to open this page in a browser window, and then select a link to access the information.

Tests

You can take a test at either a course level or lesson level to assess your knowledge of the course learning objectives. These links, Take Course Test and Take Test (for lesson level tests), always appear on the right hand side of the Course Menu. You can access these tests either before or after you go through the instructional content. 

In addition, your organization might elect to display pre or post test links within the instructional sequence on the Course Menu. If these pre and post test links are displayed, you'll also encounter the option to either start or skip the test while you're navigating through the content.

Launching a Test

Whether you click on a test link from the Course Menu, or you navigate through the instructional content, you'll always encounter a Test Transition/Summary page from which you'll launch the actual course test. 

• Click the Begin Test button to start the test. 
• Click the Course Menu button to exit the test and return to the Course Menu. 
  
  

Note: Your scores are not recorded if you exit a test before finishing.

Course-Level Tests

You have several options for accessing course-level tests, depending on how your course player is configured. Regardless of configuration, you'll find a link to take a course-level test in the Course Menu. 

Course Pre-test

The course pre-test assesses your knowledge of the learning objectives that are covered in this course before you play the instructional content.
To launch the course pre-test, select the Take Course Pre-test link in the Course Menu page. To begin the test, select the Begin Test button.

Note: Once you start any other test, the course pre-test is no longer available.

Course Post-test

The course post-test assesses your knowledge of the learning objectives that were presented to you in the course.

To access the course post-test, select the Take Course Test link in the Course Menu. This link replaces the Take Course Pre-test link (if enabled) after you take a test.

Lesson-level Tests

Note: Depending on how your Business Skills Course player is configured, some of the options described below may not be available to you.

Lesson Pre-test

The lesson pre-test assesses your knowledge of the learning objectives that are covered in this lesson before you play the instructional content of a lesson.

To access the lesson pre-test:

• Select the Lesson Pre-test or Take Test link for the appropriate lesson in the Course Menu. 
  or
• Take the course sequentially. You'll encounter a Test Transition/Summary page immediately following the lesson overview giving you the option to either take or skip the test . 

Note: Once you start any other test, if any of the following conditions are true, the lesson pre-test is no longer available. 

• You have already taken the specific lesson level pre-test.
• You have taken the Course level pre-test.
• You have taken one or more lesson-level pre-tests, and then decide to try the Course Level test.

Lesson post-test

The lesson post-test assesses your knowledge of the learning objectives that were presented to you each lesson. 

To access the lesson post-test:

• Select the Lesson Post-test link or Take Test link for the appropriate lesson in the Course Menu.
  or
• Take the course sequentially. You'll encounter a Test Transition/Summary page immediately following the last page of the lesson giving you the option to either take or skip the test. 

Test Summary 

When you finish a test, the Test Transition/Summary page displays again showing your updated scores for the test you just completed. The topic titles are now selectable so that you can review a topic. You can also retake the test unless it was a pre-test; You can only take a pre-test once.

On the Test Transition/Summary page you can click the Print Scores icon to display the Test Scores Report that you can print.

Test Scores

The Test Transition/Summary and Test Scores pages contains your scores for the test. The scores are broken down by the topic level. Each question in the test is related to a lesson topic. The topics scores are the total of all the applicable questions for that topic in the test.

A value of "--" in the score column indicates that you have not yet taken that test. A zero in the score column indicates that you took the test and did not master any of the assessment objectives. The scores are divided into three columns:

Pretest score

Displays the score for your pretest of this course or lesson. You can only take the pretest once. If pre-tests are not enabled, the name of this column changes to First Score and displays the score for the first time that you took this test.

Highest Score

Displays the average of the highest scores you received for each individual objective.

Current Score

Displays the score for the last time that you took this test.