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Involving Employees in Corporate Change

Overview/Description Given the potentially disruptive impact of change to business organizations, it's imperative that companies strive to find strategies to involve their employees in the transition process. This Business Impact highlights a number of effective approaches. Target Audience Individuals responsible for leading teams either occasionally, for example as project managers, or more permanently as team leaders or line managers. Expected Duration (hours) 0.1 Lesson ObjectivesInvolving Employees in Corporate Change

Is Your Company Prepared for a Crisis?

Overview/Description In times of crisis, even seasoned managers may find themselves ill prepared to cope with the challenge. This Business Impact looks at what can happen when business-as-usual veers off course and identifies key elements of a crisis-management plan. Expected Duration (hours) 0.1 Lesson ObjectivesIs Your Company Prepared for a Crisis?

Kaizen Events

Overview/Description Kaizen Events are highly focused, short-term projects for dealing with specific business issues. This Business Impact examines how all types of companies can benefit from them. Expected Duration (hours) 0.1 Lesson ObjectivesKaizen Events

Knowing When to Take Leadership Risks

Overview/Description This Business Impact illustrates why professionals must take care not to allow fear of failure to turn innovative behavior into risk-averse behavior. Target Audience Individuals responsible for leading teams either occasionally, for example as project managers, or more permanently as team leaders or line managers. Expected Duration (hours) 0.1 Lesson ObjectivesKnowing When to Take Leadership Risks

Leading Outside the Organization

Overview/Description A leader's public image is just as important as his or her management ability. This Business Impact examines the expanding role of today's business leaders outside of their organizations. Target Audience Individuals responsible for leading teams either occasionally, for example as project managers, or more permanently as team leaders or line managers. Expected Duration (hours) 0.1 Lesson ObjectivesLeading Outside the Organization

Leading Teams through Change

Overview/Description Effective leadership is key to change management. Leading Teams through Change discusses the challenges of change management and how to motivate your team during a period of change. Target Audience Individuals responsible for leading teams either occasionally, for example as project managers, or more permanently as team leaders or line managers. Expected Duration (hours) 0.1 Lesson ObjectivesLeading Teams through Change

Lean Inbound Transportation

Overview/Description Shipping and storage of raw materials can carry exorbitant costs. This impact explores how businesses can reduce such costs. Expected Duration (hours) 0.1 Lesson ObjectivesLean Inbound Transportation

Listening to your Customers

Overview/Description The key to effective communication is practicing good listening skills. This Business Impact explores the concept of active listening and the crucial difference between hearing and understanding. Target Audience Salespeople whose job it is to personally sell products or services in a professional, corporate, capacity, along with those in training for such roles. Expected Duration (hours) 0.1 Lesson ObjectivesListening to Your Customers

Making Meetings Work

Overview/Description Too often meetings are not a productive use of time. This Business Impact examines how to run meetings that are useful and efficient. Target Audience Students preparing to enter the workforce, entry level employees who have just entered the workforce and mid-level employees looking to refresh their skills. Expected Duration (hours) 0.1 Lesson ObjectivesMaking Meetings Work

Making the Cold Call

Overview/Description Don’t listen to claims that cold calling is dead. It’s alive and well, and remains an effective sales tactic. This Business Impact explores how to engage prospects during a cold call and, ultimately, get them to take action. Target Audience Experienced sales professionals who wish to improve their ability to make effective cold calls Expected Duration (hours) 0.2 Lesson ObjectivesMaking the Cold Call

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