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Overview/Description
Generally taken near the end of a program, Final Exam: E-mail Essentials for Business enables the learner to test their knowledge in a testing environment.
Target Audience
Individuals seeking practice in a testing environment, covering the skills and competencies being measured by the courseware.
Expected Duration (hours)
0.6
Lesson ObjectivesFinal Exam: E-mail Essentials for Business
Overview/Description
Generally taken near the end of a program, Final Exam: Interpersonal Communication enables the learner to test their knowledge in a testing environment.
Target Audience
Individuals seeking practice in a testing environment, covering the skills and competencies being measured by the courseware.
Expected Duration (hours)
0.9
Lesson ObjectivesFinal Exam: Interpersonal Communication
Overview/Description
Generally taken near the end of a program, Final Exam: Listening Essentials enables the learner to test their knowledge in a testing environment.
Target Audience
Individuals seeking practice in a testing environment, covering the skills and competencies being measured by the courseware.
Expected Duration (hours)
0.4
Lesson ObjectivesFinal Exam: Listening Essentials
Overview/Description
Developing a healthy network of peers you trust plays a major role in your success at work. Cultivating these relationships is an important responsibility and it requires awareness, skills, and technique. Establishing a network of mutually supportive peers requires more than an appearance at a social event your organization sponsors. It's an ongoing exercise in demonstrating social skills and an interest in the success of others. It involves recognizing the role each person serves and building collaborative relationships with a diverse network of your peers who support...
Overview/Description
What makes a person creative? Do you consider yourself creative? Certain personal characteristics have been linked with creativity â for example, a willingness to take risks, the ability to connect diverse ideas, and open-mindedness. And most important, perhaps, is believing that you are creative. Many people get stuck because they think 'I'm not a creative person.' But everyone has creative potential. Understanding the characteristics you possess that boost your creativity and those that inhibit it can help you enhance your creative output in the workplace. This...
Overview/Description
Is creativity within everyone's grasp? Does creativity come naturally within a team, or is this a skill that some learn and others don't? Like anything, creativity and innovation can flourish when cultivated with the right tools. This course discusses how to maximize team creativity. It explores the conditions in the work environment that help encourage team creativity, such as diversity among team members. In addition, it describes team methods for fostering creativity, including such techniques as brainstorming and role playing. Materials designed to support blended...
Overview/Description
Generating creative ideas can be a very exciting and stimulating process. This is particularly true during the initial stages of idea generation, when many adopt an 'anything goes' approach. Later, however, the workability of ideas needs to be verified, or checked. Ideas are more likely to be relevant and useful when they have been assessed in the context of organizational needs, strategies, and resources. Some techniques that can help verify ideas are getting the opinions of key people and using simulations. Building on ideas continues the process of verifying ideas by...
Overview/Description
Are great presenters born or made? If they're made, how? What do you do to become skilled at presenting? The answer may simply be â prepare. Find out as much as you can about your audience, and clearly define your purpose. Then create great content that the audience will be interested in, and practice delivering it. This Challenge Series exercise explores how to prepare a relevant, focused, and engaging presentation. In it, the learner must get ready to present to an anxious audience at a critical juncture in a project.
Target Audience
Any individuals interested in...
Overview/Description
How can you get results if you don't have authority? Cultivating relationships and establishing credibility are necessary, because they allow you to influence others. If you have effective influencing skills, you'll be able to get what you need or want from others â whether it's your boss, a peer, or someone in a completely different department. Effective influencing, however, requires that you know how to build good relationships, and that you have credibility. You won't be able to ask someone for help if you have antagonized that person, or if you haven't followed...
Overview/Description
The idea that you can influence your boss may seem at odds with a traditional view of the boss-employee relationship. But you know best how you want to be managed to reach your goals, and if you focus on building a partnership with your boss, you will find that you have more influence than you think. In this course, you'll learn how to build influence with your boss by understanding his or her situation, and knowing what you can offer that benefits both your boss and you. You'll also find out how to influence your boss to get more responsibility or more direction when you...