Overview/Description The growing use of mobile devices allows users who are on the move – whether on a retail floor, at an airport, or at a Wi-Fi hotspot in a local coffee shop – to enjoy the efficiencies and speed of Cisco Unified Communications. However, as more people own multiple devices – ranging from office phones to home office phones, laptop computers to mobile phones – they must spend more time managing communications across different phone numbers and voice mailboxes. This necessity can limit the ability of users to accomplish work efficiently. Cisco Unified Mobility allows...

Overview/Description The Cisco Unified Communications Manager Device Mobility feature dynamically changes important location settings - such as Calling Search Space (CSS), region, date and time group, and Cisco Unified Survivable Remote Site Telephony (Cisco Unified SRST) reference - for roaming devices. Cisco Unified Communications Manager uses device pool settings to implement new parameters when the phone roams away from its home location. Administrators no longer need to reconfigure location settings when a phone changes location. This course discusses potential issues that can be...

Overview/Description A call that is placed off site must go through a gateway. This gateway could be a Cisco Media Gateway Control Protocol (MGCP), H.323, or Session Initiation Protocol (SIP) gateway. This course discusses how to troubleshoot these different types of gateways and provides an understanding of the most common issues that are associated with placing a call off site. During call processing, Cisco IOS voice gateways analyze digits and can perform digit manipulation. Understanding these functions and how a Cisco IOS voice gateway performs these tasks differently from Cisco Unified...

Overview/Description Cisco Service Advertisement Framework (SAF) provides a framework that allows applications to discover the existence, IP address, port, and configuration of networked resources. Cisco SAF allows a timely and reliable awareness of the services within networks, as applications advertise and discover services on networks. Service information distributes though a network of Cisco SAF cooperative nodes that assume specific functions to efficiently distribute knowledge of services and facilitate their discovery. This course describes SAF and the components it comprises and...