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Overview/Description The manager of a virtual team must master excellent communication and understand the importance of virtual presence technologies. Learn how the manager of a virtual team can improve team communication and collaboration. Target Audience Individuals responsible for managing personnel either occasionally, for example as project managers, or more permanently as team leaders or line managers. Expected Duration (hours) 0.1 Lesson ObjectivesManaging Communications in a Virtual Team
Overview/Description This Business Impact discusses some of the options a manager has when resolving conflict in the workplace. Target Audience Individuals who have interest in knowing more about Project Management, including those in positions that require them to carry out a project management role to individuals that are full-time project managers wishing to hone their skills further. Expected Duration (hours) 0.1 Lesson ObjectivesManaging Conflict in Project Teams
Overview/Description Managing the procurement process can sometimes seem like a project all in itself, as it generally involves a number of detailed and time-consuming steps – from obtaining seller responses, selecting a seller and awarding the contract, to managing the procurement relationship. This is the second course in the Project Procurement Management Knowledge Area and covers three processes: Conduct Procurements, Control Procurements, and Close Procurements. Specifically, learners will be introduced to proposal evaluation techniques, procurement negotiations, and handling claims...
Overview/Description Henry Ford once said that coming together is a beginning; keeping together is progress; working together is success. Mr. Ford knew the importance of teamwork. Ask anyone who has worked in a project environment, and they will tell you that team dynamics can make or break a project. A positive, constructive atmosphere can keep team members motivated and productive, while a negative atmosphere can have the opposite effect. Developing effective project teams is one of the primary responsibilities of a project manager. Once the team is working effectively and the project is...
Overview/Description Managing Projects without Direct Authority is a Business Impact product focusing on how Project Managers of cross-functional teams can maximize team involvement, even if they directly report to another manager. Target Audience Individuals who have interest in knowing more about Project Management, including those in positions that require them to carry out a project management role to individuals that are full-time project managers wishing to hone their skills further. Expected Duration (hours) 0.1 Lesson ObjectivesManaging Projects with No Direct Authority
Overview/Description Project-based operations have become the norm in today's business world. In essence, almost every work effort is a project, from constructing a new building to designing and delivering a new information management system. As projects become the primary method for getting things done and effecting organizational change, it is crucial to choose a good and proven method for managing projects. However, projects cannot be properly managed in a silo. Every aspect of project management is affected by the organization, the social environment, the project's stakeholders, both...
Overview/Description Managing projects requires dealing with scope change effectively. Here we examine the types of change request that can impact the triple constraint of time, cost, and quality. Target Audience Individuals who have interest in knowing more about Project Management, including those in positions that require them to carry out a project management role to individuals that are full-time project managers wishing to hone their skills further. Expected Duration (hours) 0.1 Lesson ObjectivesManaging Scope on a Project
Overview/Description Every outsourcing initiative has its risks. These can include the discovery of a strategic mismatch with the vendor, security breaches or loss of intellectual property, and the failure of the outsourced team to implement the project on time or within scope and budget. Risk arises throughout a project – from strategic assessment, through planning, implementation, and close. Being aware of the risks and planning your responses can help you manage a successful outsourced project. This course explains how to assess risks by first identifying them and then determining how...
Overview/Description To successfully outsource a software project, you need to pick a vendor who knows what to do, how to do it, how well to do it, and how quickly to do it. Vendor selection can be a complex process that involves defining detailed requirements, developing a business model and delivery model, creating a request for proposal, assessing and selecting vendors, and negotiating and finalizing a contract. This course describes key actions that can help you develop an effective vendor contract. It explains how to create a comprehensive request for proposal - one that's designed to...
Overview/Description Outsourcing is a powerful business strategy that can bring many benefits. These include lower costs, an ability to focus on core business competencies, improved quality, and superior skills and capabilities. IT outsourcing has gained in popularity over the years, and it seems likely to continue doing so. This course focuses on a particular type of IT outsourcing – namely, software project outsourcing. It describes the areas in software development that are typically outsourced, and explains some of the models for outsourcing, including cloud computing. With the aim of...

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