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Are You Listening to Your Customers?

Overview/Description
Customer satisfaction is an important part of any business. Are You Listening to your Customers? discusses formal and informal techniques that help you to capture customer requirements.

Target Audience
Individuals or consultants employed with manufacturing and service companies who have a responsibility for the implementation of Six Sigma, and those personnel involved in Six Sigma projects in their organization.

Expected Duration (hours)
0.1

Lesson Objectives

Are You Listening to Your Customers?

Trajanje: 
0,1 h
Šifra: 
_pc_bi_ssbi001

Koraci do učenja

1Prijavi se

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2Pronađi i upiši program

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3Uči

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